Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Training
Awards
Generic

Pamela Smith

Peterborough,Cambridge

Summary

Dynamic and detail-oriented Administrator/PA/EA with a proven track record of delivering comprehensive administrative support while managing multiple responsibilities. Renowned for exceptional interpersonal, management, and communication skills that foster a collaborative team environment. A reputation for reliability is built on the ability to work cross-functionally, efficiently drafting company correspondence, preparing insightful data reports for management, and organizing impactful meetings and off-site events. Committed to enhancing operational efficiency and driving organizational success through proactive problem-solving and meticulous attention to detail.

Professional administrative support specialist prepared for role requiring meticulous organization and effective communication. Proven ability to manage schedules, correspondence, and records while maintaining high standards. Focused on team collaboration and achieving results with reliability and adaptability.

Overview

49
49
years of professional experience

Work History

PA/Secretary to Unit Commander & DTA DCMA EUROPE

Defence Contracts Management Agency (DoD) RAF Wyton
07.2018 - Current
  • Arranging meetings, minute taking, arranging catering, arranging travel, diary management
  • Administration of Payroll
  • Arranging social events
  • International travel
  • Defence Travel Administrator for DCMA Europe
  • Ensures training and compliance for over 130 employee’s across Europe and Middle East for Defence Travel
  • Regular reporting to management on budget and defence travel
  • Mentor and teaching of new staff
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Organized travel arrangements for executive team, ensuring smooth logistics for multiple international trips.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

Team Administrator, Dept of Paediatrics, Addenbrooke’s Hospital

University of Cambridge
05.2018 - 09.2018
  • HR administration, including recording sickness and holidays. Inductions for new starters.
  • Arranging research passports and honorary contracts
  • Assisting with student exams and placements

PA to Academic Director (Maternity Leave Cover)

University Centre Peterborough
09.2017 - 05.2018
  • Arranging meetings, minute taking, arranging catering, arranging travel, diary management.

PA to Head of Neuroscience

University of Cambridge (temporary employment service)
07.2017 - 08.2017
  • Audio typing of confidential correspondence, including patient correspondence.
  • Diary management.
  • Arranging travel, administration of expenses.
  • Administration of research grants.

Group Administrator

University of Cambridge
10.2000 - 06.2017
  • Administration of research group accounts, research grant administration and financial reporting.
  • Act as PA to Head of Group and provide administrative and secretarial support for group of 45-80 academic staff (including 5 professors), students and visitors.
  • Administration of PhD/MPhil physics Course applications.
  • Confidential record keeping.
  • Administration of group accounts, Research grant administration.
  • Recruitment support, Placing job adverts, assisted with shortlisting candidates, requesting references and arranging interviews.
  • Conference and meeting organisation, minute taking. Travel booking, administration of expenses.
  • Updating and creating webpages.
  • Supervise and teach new starters/temps in other research groups.
  • Minute taking at MoD meetings – MoD clearance
  • Summer secondment to Physics grant administration office

Administrator/Carer

British Nursing Association – Cambridge
01.1989 - 01.1990
  • Act as PA to Head of Branch and provide administrative and secretarial support for group of 8 nursing staff.
  • Data Input of nurses timesheets, wage and taxation advice to nurses.
  • Worked evenings and weekends as a carer, in nursing homes, private homes and hospitals

Data Input Manager

Marshall of Cambridge, Aerospace Ltd
01.1977 - 01.1989
  • Supervise 12 staff on data input and provide training where necessary, fast paced data input of timesheets, payroll, sales and purchase invoices etc to mainframe computer.
  • Test and purchase new computing equipment and software.
  • Minute taking at MoD meetings – following MoD clearance
  • Chase overdue and late invoices

Education

NVQ Level 3 - business administration

Cambridge Regional College

5 O Levels, 1 A Level, RSA Typing -

Chesterton Community College

Skills

  • Resourceful problem solver
  • Performance improvement expertise
  • Proficient in delivering results within cross-functional teams
  • Customer service
  • Document preparation
  • Schedule management
  • Report writing
  • DTS expertise

Accomplishments

  • Set up a research group administration structure and system from scratch when a new group was formed in 2006, using experience gained from previously working as a team player.
  • Arranged conferences/summer schools, often at the last minute! Coordinating travel, accommodation, catering and lecture theatres. Organised away days and fun activities.
  • Attended courses to keep up to date, including equality and diversity, and bribery in the workplace, SAPR/SARC, all annual DCMA courses, Defense Travel courses and training
  • Won DCMA Europe ‘Outstanding Personnel of the year’
  • Holds a current ‘secret’ clearance

Timeline

PA/Secretary to Unit Commander & DTA DCMA EUROPE

Defence Contracts Management Agency (DoD) RAF Wyton
07.2018 - Current

Team Administrator, Dept of Paediatrics, Addenbrooke’s Hospital

University of Cambridge
05.2018 - 09.2018

PA to Academic Director (Maternity Leave Cover)

University Centre Peterborough
09.2017 - 05.2018

PA to Head of Neuroscience

University of Cambridge (temporary employment service)
07.2017 - 08.2017

Group Administrator

University of Cambridge
10.2000 - 06.2017

Administrator/Carer

British Nursing Association – Cambridge
01.1989 - 01.1990

Data Input Manager

Marshall of Cambridge, Aerospace Ltd
01.1977 - 01.1989

NVQ Level 3 - business administration

Cambridge Regional College

5 O Levels, 1 A Level, RSA Typing -

Chesterton Community College

Training

A variety of courses including DTA training, JTR training, Management training, Falcon Web Management, Dreamweaver, MS Office packages, Minute taking, Safeguarding, X5, Pfact, CUFS, RAS, iTrent, CamSiS.

Awards

Employee of the quarter March 2023

Outstanding personnel of the year 2020

On the Spot awards 2019, 2020, 2021, 2023

Pamela Smith