Pamela Stewart
Jacksonville
Summary
Experienced Human Resources professional with over 20 years of progressive experience in HR and recruitment, recognized as a trusted partner to executive leadership. Expertise in delivering tailored HR solutions that align with business objectives and drive organizational success. A strong commitment to strategic thinking and innovative problem-solving fosters a positive workplace environment and enhances organizational culture. Proven ability to cultivate relationships and implement initiatives that promote employee engagement and retention.
Overview
23
23
years of professional experience
Work History
Executive Assistant – Utilization Review
Baptist Health
Little Rock
01.2026 - Current
- Provided professional administrative support during meetings, including agenda preparation and minute-taking duties.
- Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
- Support workflow system improvements and EHR implementation initiatives.
- Prepare executive reports and operational analytics for leadership decision-making.
- Serve as liaison between senior leadership, clinical staff, and vendors.
- Coordinated communication between departments, ensuring alignment on key projects and initiatives.
Human Resource Generalist
Tractor Supply Distribution Center
Maumelle
01.2024 - 06.2025
- Led employee relations initiatives, fostering a positive workplace culture through conflict resolution strategies.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Updated key human resource metrics weekly, monthly and quarterly using reporting tools on HRMS database.
- Provided guidance to managers and employees on talent management, payroll, FMLA, ADA, leave of absences and benefits.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Coached managers through employee engagement, documentation, discipline and performance improvement plans.
- Collaborated with cross-functional teams to execute diversity and inclusion initiatives, promoting an inclusive workplace environment.
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Coordinated facility events such as town hall meetings or engagement activities, boosting employee morale and fostering a sense of community within the organization.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Provide guidance and instructions to Human Resource Coordinators and Human Resource Administrative Assistant.
- Support HRBP including providing coverage during absences and after-hours.
Human Resource Generalist
Arkansas Urology, PA
Little Rock
12.2021 - 01.2025
- Lead full cycle recruiting process for 14 urological clinics and outpatient surgery center.
- Conduct timely, thorough, and effective investigations of employee related issues.
- Developed and enforced policies and procedures.
- Coordinated and administered employee onboarding and orientation.
- Verified timesheets, processed reimbursements, bonus and other employee incentives.
- Facilitated benefits enrollment at time of eligibility and open enrollment.
- Coordinate employee leaves of absences to include Workers Compensation, FMLA and other applicable leave according to company policies.
- Coordinated the ADA interactive process.
- Assist administering annual performance reviews.
- Support HR Director including providing coverage during absences.
Roles: Administrative Operations Coordinator, Employment Coordinator, HR Specialist I, Human Resources Technician II
City of Little Rock Human Resources
08.2015 - 12.2021
- Coordinated full-cycle recruitment of City job vacancies.
- Coordinator of the Department Drug Testing Programs (DOT/Safety Impact Positions).
- Developed cohesive job requisitions for job vacancies and composed job postings.
- Developed and implemented onboarding programs, enhancing new employee integration experience.
- Collaborated with community organizations to promote job opportunities and resources.
- Partnered with department managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Partnered with vendors to make departmental purchases and reconciliation of invoices.
- Reviewed financial reports and investigated variances to ensure accuracy of records.
- Oversaw Summer/Seasonal Employment programs which employed 650+ summer/seasonal employees.
- Assisted with the compilation of documents in response to FOIA requests.
- Supervised the Human Resource Technicians and temporary staff.
Human Resource Generalist
ICM – Independent Case Management
Little Rock
06.2020 - 06.2021
- Improved quality of hiring process by working with hiring managers on new comprehensive employment selection process.
- Handle new hire orientation and basic recruitment tasks.
- Met with staff to resolve difficult client issues related to performance and conflict management.
- Facilitated criminal background check process for new hires.
- Implementation of company’s sourcing and tracking system.
- Conducted career fairs, screened resumes, and interviewed applicants to build pipelines and enhanced company culture.
- Coached managers through employee engagement, documentation, discipline, and performance improvement plans.
- Developed and enforced company policies and procedures.
- Updated key HR metrics on turnovers, time to fill, terminations and retention using reporting tools on HRMS database.
Medical Staffing and Recruitment
Quality Medical Staffing Agency, Arkansas Healthcare Personnel, R&D Medical/Travel Staffing Agency, MedLinc Staffing Agency, Snelling Medical Staffing Agency, Cameron Valve
Little Rock
01.2003 - 01.2013
Education
Bachelor of Science - Business Administration – Human Resource Management
Capella University
Minneapolis, MN09-2023
Skills
- Employee relations management
- Complete recruitment lifecycle
- Workplace relationship management
- Total rewards coordination
- Employee transition management
- Workforce performance management
- Compliance with HR regulations
- Experience with multiple HRIS systems
- Senior executive assistance
- Office operations coordination
Timeline
Executive Assistant – Utilization Review
Baptist Health
01.2026 - Current
Human Resource Generalist
Tractor Supply Distribution Center
01.2024 - 06.2025
Human Resource Generalist
Arkansas Urology, PA
12.2021 - 01.2025
Human Resource Generalist
ICM – Independent Case Management
06.2020 - 06.2021
Roles: Administrative Operations Coordinator, Employment Coordinator, HR Specialist I, Human Resources Technician II
City of Little Rock Human Resources
08.2015 - 12.2021
Medical Staffing and Recruitment
Quality Medical Staffing Agency, Arkansas Healthcare Personnel, R&D Medical/Travel Staffing Agency, MedLinc Staffing Agency, Snelling Medical Staffing Agency, Cameron Valve
01.2003 - 01.2013
Bachelor of Science - Business Administration – Human Resource Management
Capella University