Pamela S. Thomson
Vandalia
Summary
Experienced payroll specialist adept at managing complex payroll systems and ensuring regulatory compliance. Known for strong analytical skills, attention to detail, and optimizing payroll processes. Recognized as a team player focused on collaboration and delivering impactful results. Adaptable and reliable, excelling in dynamic environments.
Overview
25
25
years of professional experience
Work History
Implementation Specialist
Civica
05.2019 - 06.2025
- Led software implementation projects, ensuring alignment with client requirements and best practices.
- Developed training materials and conducted sessions to facilitate user adoption of new systems.
- Collaborated with cross-functional teams to streamline processes and enhance system functionality.
- Streamlined communication between developers, QA testers, and end-users during the implementation process, promoting collaboration and reducing errors in final products.
- Balanced multiple simultaneous projects while meeting tight deadlines without sacrificing quality or client satisfaction.
Payroll Manager
Robert Half Management Resources
09.2018 - 03.2019
- Developed and maintained comprehensive payroll policies in compliance with regulations.
- Mentored payroll staff, fostering professional development and team collaboration.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Monitored and updated employee information in payroll system to add changes in salary, bonuses and deductions.
- Improved payroll accuracy by conducting regular audits and addressing discrepancies proactively.
- Ensured compliance with federal, state, and local tax laws by staying current on regulations and updating policies accordingly.
Senior Payroll Analyst
U.S. Tech Solutions
04.2016 - 08.2018
- Led payroll processing for over 5,000 employees, ensuring compliance with federal and state regulations.
- Mentored junior analysts on payroll procedures and best practices to improve team efficiency.
- Analyzed payroll discrepancies, identifying root causes and implementing corrective measures.
- Coordinated with HR and finance departments to streamline payroll integration processes and reporting.
- Conducted audits of payroll records to ensure data integrity and adherence to company standards.
Payroll Administrator
Futurewave Systems
03.2014 - 03.2016
- Coordinated audits of payroll data, identifying discrepancies and implementing corrective actions.
- Developed training materials for staff on payroll procedures and software utilization.
- Oversaw integration of new HR systems, enhancing payroll efficiency and data management.
- Maintained up-to-date knowledge of tax laws and regulations impacting payroll processes.
- Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
- Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
- Responded to employee inquiries to provide information regarding payroll deductions and related issues.
- Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
Payroll Specialist
PH System Support
06.2012 - 03.2014
- Processed payroll for employees, ensuring compliance with applicable laws and regulations.
- Managed payroll discrepancies, providing timely resolutions to employee inquiries.
- Implemented improvements in payroll systems, enhancing efficiency and accuracy of data processing.
- Developed streamlined workflows to reduce processing time across payroll functions.
Payroll Specialist
YMCA of Greater Dayton
02.2008 - 06.2012
- Reviewed payroll reports for inconsistencies, ensuring accurate compensation distribution.
- Trained new staff on payroll processing procedures and software utilization.
- Collaborated with HR to integrate employee data into payroll systems effectively.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Resolved payroll discrepancies quickly and successfully.
Payroll Coordinator/Accounts Payable
DMAX, Ltd.
01.2000 - 01.2008
- Processed payroll for diverse employee groups, ensuring compliance with federal and state regulations and union contracts/labor agreements.
- Managed timekeeping systems, resolving discrepancies to maintain accurate records for payroll processing.
- Implemented payroll software enhancements to streamline operations and improve data accuracy.
- Collaborated with HR to integrate changes in compensation structures into payroll systems effectively.
- Developed comprehensive documentation for payroll processes, enhancing transparency and training resources for team members.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Managed year-end processes including W-2 distribution, ensuring timely delivery to employees and compliance with IRS guidelines.
Education
Associate Degree - Business
University of Phoenix
01.2010
Computers
Manatee Community College
Sarasota, FL05-1992
Sinclair Community College
Dayton, OHundefined
Vandalia-Butler High School
Vandalia, OHSkills
- Payroll software expertise
- Timekeeping systems
- Payroll tax filing
- Employee training
- Payroll management
- Confidentiality handling
- Payroll accounting
- Payroll auditing
- Year-end processing
- Interpersonal and written communication
- Proficient in ADP, Kronos, SAP, Workday, and others
- Payroll policies and procedures
Accomplishments
- Provided accurate and complete records for corporations to rely on for future references.
- Trained co-workers on several PR/HR, Accounting, Word Processing, and other software.
- Encouraged different tactics that increased productivity and time management practices.
- Focused on customer needs toward a better corporate image in all of my professional experiences.
Timeline
Implementation Specialist
Civica
05.2019 - 06.2025
Payroll Manager
Robert Half Management Resources
09.2018 - 03.2019
Senior Payroll Analyst
U.S. Tech Solutions
04.2016 - 08.2018
Payroll Administrator
Futurewave Systems
03.2014 - 03.2016
Payroll Specialist
PH System Support
06.2012 - 03.2014
Payroll Specialist
YMCA of Greater Dayton
02.2008 - 06.2012
Payroll Coordinator/Accounts Payable
DMAX, Ltd.
01.2000 - 01.2008
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Vandalia-Butler High School
Associate Degree - Business
University of Phoenix
Computers
Manatee Community College
Sinclair Community College
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