Pamela Stredel
New York,NY
Summary
Accomplished Director of Sales Operations at Urban Window Treatments, adept in reducing operational costs and maximizing profitability through strategic pricing and cost-saving measures. Excelled in relationship building and consultative selling, enhancing customer satisfaction and securing long-term contracts. Skilled in Microsoft Office, with exceptional verbal and written communication abilities.
Overview
5
5
years of professional experience
Work History
Director of Sales Operations
Urban Window Treatments
12.2021 - Current
- Reduced operational costs by identifying inefficiencies and implementing cost-saving measures.
- Organized impactful sales conferences that motivated team members while providing essential industry insights for strategic growth planning.
- Collaborated with finance department to develop pricing strategies that maximized profitability without sacrificing customer satisfaction.
- Successfully negotiated major deals using strong interpersonal skills paired with a deep understanding of client needs.
- Established strong relationships with key accounts, securing long-term contracts and generating repeat business.
Head of Sales Department
Kreative Gardens
04.2019 - 10.2021
- Collaborated with cross-functional teams to develop innovative product offerings tailored to customer needs.
- Enhanced customer satisfaction levels by establishing attentive follow-up processes and addressing concerns promptly.
- Increased overall sales revenue by implementing strategic marketing campaigns and nurturing key client relationships.
- Nurtured long-lasting relationships with industry influencers, resulting in valuable referrals and partnership opportunities.
Education
Skills
- Proficiency in Microsoft Office and MacOS
- Strong Verbal and Written Communication
- Multitasking Abilities
- Customer Complaint Resolution
- Self-Motivated
- Relationship Building
- Consultative Selling Techniques
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Professional Working
Timeline
Director of Sales Operations
Urban Window Treatments
12.2021 - Current
Head of Sales Department
Kreative Gardens
04.2019 - 10.2021
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