Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Pamela Tate-Gibson

Olympia Fields,IL

Summary

Highly educated professional with over 10 years of varied experience, specializing in data integrity and client education expertise. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

38
38
years of professional experience

Work History

Problem Solver

Amazon
Matteson, IL
06.2022 - Current
  • Handle damaged packages promptly, facilitating swift customer order fulfillment.
  • Resolved issues with incomplete customer orders by repacking items to enhance the customer experience.
  • Rerouted misdirected packages to alternative trailers, ensuring timely delivery to customers.

Realtor

eXp Realty
Chicago, IL
02.2021 - 02.2023
  • Engaged potential homebuyers through strategic phone outreach and dynamic open house events.
  • Led clients through property tours to help them make informed purchasing decisions.
  • Guided clients through the home buying process by educating them on each step and providing essential contacts for real estate professionals.

Teacher

Matteson School District
Matteson, IL
09.2006 - 08.2017
  • Guided 3rd to 6th grade students through all academic subjects, promoting educational growth and subject proficiency.
  • Directed afterschool Science and Chess clubs for 3rd to 5th grade students.
  • Enhanced students' academic growth through engaging assignments, interactive games, and comprehensive tests.

Customer Service Representative

Illinois Bell/AT&T
Chicago, IL
08.1987 - 01.2000
  • Processed customer orders and addressed billing concerns over the phone, enhancing customer satisfaction.
  • Generated additional revenue by successfully upselling customer services and equipment.
  • Promoted and sold advertising solutions tailored for small businesses in local phone directories.

Sergeant

US Army Reserve
North Chicago, IL
08.1989 - 02.1997
  • Led a team of soldiers in field operations, ensuring mission success and team cohesion.
  • Maintained specialized field electronic equipment to ensure operational readiness.
  • Conducted routine audits of equipment, tools, and uniforms to ensure compliance with established standards.

Education

Master of Arts - Elementary Education

Saint Xavier University
Chicago, IL
08-2001

Bachelor of Arts - Economics

University of Illinois At Urbana-Champaign
Champaign, IL
05-1987

Some College (No Degree) - Spiritual Development

North Park University
Chicago, IL

Skills

  • Curriculum design and training delivery
  • Leadership and team dynamics
  • Problem analysis and troubleshooting
  • Analytical thinking and critical reasoning
  • Effective communication and public speaking
  • Emotional awareness and empathy
  • Ethical standards in practice

References

References available upon request.

Timeline

Problem Solver

Amazon
06.2022 - Current

Realtor

eXp Realty
02.2021 - 02.2023

Teacher

Matteson School District
09.2006 - 08.2017

Sergeant

US Army Reserve
08.1989 - 02.1997

Customer Service Representative

Illinois Bell/AT&T
08.1987 - 01.2000

Master of Arts - Elementary Education

Saint Xavier University

Bachelor of Arts - Economics

University of Illinois At Urbana-Champaign

Some College (No Degree) - Spiritual Development

North Park University

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