Summary
Overview
Work History
Education
Skills
Languages
Professional Development & Interests.
Timeline
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Khoutoub Bewah

Indianapolis,IN

Summary

Resourceful Problem Solver known for high productivity and efficient completion of tasks. Specialize in analytical thinking, creative solution development, and process optimization. Excel in communication, adaptability, and teamwork to effectively solve complex problems and improve operational procedures.

Overview

2
2
years of professional experience

Work History

Problem Solver

Amazon
Indianapolis, IN
02.2023 - Current

Quality Auditor Specialist
Amazon | Indianapolis, IN |November 2021 - Current.

  • Serve as an Ambassador in the CRATS area, providing guidance and support to associates to enhance their productivity and adherence to standard operating procedures (SOPs).
  • Audit processes to ensure consistent application of best practices, focusing on continuous improvement and operational efficiency.
  • Conduct quality audits to assess the accuracy and efficiency of operations, resulting in a 10% improvement in compliance with SOPs.
  • Collaborate with area managers and production assistants to identify training needs and develop customized training programs, driving associate engagement and skill enhancement.
  • Work on the front half of the Night Shift, ensuring alignment with the operational schedule and addressing any challenges in real-time.
  • Maintain accurate records of training sessions, audits, and quality checks, ensuring transparency and supporting continuous improvement initiatives.
  • Assist associates in optimizing their work processes, offering on-the-spot training and feedback to improve their performance and meet operational goals.Learning
  • Developed innovative strategies for resolving customer complaints and difficult situations.
  • Identified and analyzed complex problems to develop effective solutions.

Education

Associate of Science - Informatics

Ivy Tech Community College of Indiana
Indianapolis, IN
05-2025

Skills

  • Training & Development: Proven ability to train associates in problem-solving techniques and operational processes, enhancing overall productivity and quality
  • Operational Expertise: In-depth knowledge of Amazon's fulfillment processes, including ADS, IOG, ASIN Flip, transshipment, and audit functions
  • Microsoft Office
  • Time Management
  • Communication: Excellent verbal and written communication skills, comfortable speaking in front of groups and providing feedback
  • Quality Assurance: Skilled in performing audits, identifying areas for improvement, and implementing solutions to enhance process quality
  • Microsoft Office Proficiency: Experienced in using Excel, Word, PowerPoint, and Outlook to create training materials and reports
  • People Skills: Strong ability to work collaboratively with team members, managers, and associates, promoting a positive and supportive work environment
  • Technical Expertise: Ability to understand upstream and downstream variances, ensuring alignment with operational goals
  • Data-Driven Decision Making:Skill: Ability to analyze training effectiveness using data analytics tools to identify trends, measure impact, and optimize training programs
    Benefit: Enhances the ability to track the success of training initiatives and make informed adjustments, ensuring continuous improvement
  • Benefit: Enables the development of tools or scripts that can streamline training processes, freeing up more time for hands-on coaching and support
  • Technical Troubleshooting:Skill: Strong problem-solving skills applied to both software and hardware issues, ensuring smooth operation of training technologies and systems
    Benefit: Ensures that any technical issues encountered during training sessions are resolved quickly, minimizing downtime and maintaining the flow of learning

Languages

Arabic
Native/ Bilingual
English
Professional

Professional Development & Interests.

My love for learning is boundless. I'm constantly seeking ways to broaden my understanding of various subjects. Technology has always intrigued me greatly. I am motivated by a keen curiosity to unravel the intricacies of coding and system development. My interest, in how technology influences our daily lives inspired me to delve into the field of informatics where I find the convergence of data systems and technology captivating in its ability to address issues. My dedication lies in expanding my knowledge and keeping abreast of the latest developments, in the technology sector to enhance my abilities and advance both personally and career wise.

Timeline

Problem Solver

Amazon
02.2023 - Current

Associate of Science - Informatics

Ivy Tech Community College of Indiana

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Khoutoub Bewah