Pamela VanKleeck
Archcare
Saugerties,NY
20
years of professional experience
Nursing professional with comprehensive experience in patient care coordination and healthcare communication. Skilled in bridging clinical teams and ensuring seamless patient transitions. Known for collaborative approach, adaptability, and achieving impactful results. Expertise includes patient advocacy, relationship building, and problem-solving in dynamic healthcare environments.
Work History
Nurse Clinical Liaison
5 Years 4 Months- Coordinated patient care transitions between facilities and home health services.
- Assessed patient needs to develop personalized care plans and interventions.
- Collaborated with interdisciplinary teams to optimize patient outcomes and satisfaction.
- Educated patients and families on treatment options, resources, and healthcare navigation.
- Collaborated with case managers on identifying barriers that hinder successful transitions between healthcare providers or settings, working together toward resolutions that benefit the patient''s overall wellbeing.
- Maintained detailed documentation on each case managed throughout the course of individualized treatment plans, adhering to strict confidentiality guidelines.
- Facilitated smooth transitions for patients from acute care settings to post-acute facilities through thorough discharge planning and follow-up assessments.
- Improved patient outcomes by effectively collaborating with interdisciplinary healthcare teams to develop comprehensive care plans.
- Developed strong relationships with community partners, including hospitals, skilled nursing facilities, home health agencies, and hospices, resulting in improved continuity of care for patients.
- Evaluated potential patients for admission into post-acute care facilities, ensuring that they met eligibility criteria and would benefit from available services.
- Streamlined communication between nurses, physicians, and other healthcare professionals for better coordination of patient care.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Facilitated patient care transitions between healthcare settings, ensuring continuity and quality of care.
- Collaborated with interdisciplinary teams to develop individualized care plans tailored to patient needs.
- Educated patients and families on treatment protocols, enhancing understanding and adherence to care plans.
- Conducted comprehensive assessments of patient conditions, identifying potential barriers to successful outcomes.
- Verified insurance coverage for patients and worked with clinic to schedule doctor visits and therapy sessions.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
RN Case Manager
5 Years 7 Months- Coordinated patient care plans to ensure optimal health outcomes and adherence to treatment protocols.
- Assessed patients' needs through comprehensive evaluations and developed tailored intervention strategies.
- Collaborated with multidisciplinary teams to enhance communication and streamline care delivery processes.
- Monitored patient progress and adjusted care plans based on clinical assessments and feedback from healthcare providers.
- Educated patients and families on disease management, medication administration, and healthcare resources available.
- Mentored junior staff in case management best practices, fostering a culture of continuous learning and development.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Implemented evidence-based practices to improve overall clinical performance and patient outcomes.
- Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
- Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
- Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
- Educated patients and caregivers on healthcare protocols and processes.
- Mentored new nursing staff, facilitating a faster learning curve and increased overall team efficiency.
- Navigated regulatory requirements effectively, ensuring proper documentation and compliance with relevant laws and guidelines.
- Coordinated with healthcare providers for enhanced patient care, ensuring all treatments aligned with prescribed care plans.
- Enhanced team efficiency, providing training and guidance to junior case managers and nursing staff.
- Streamlined discharge planning, ensuring patients received necessary resources and support for recovery at home.
- Streamlined case management processes, reducing time for care plan development and implementation.
- Conducted comprehensive assessments of patient needs to inform effective care planning.
- Improved patient outcomes by developing and implementing comprehensive care plans tailored to individual health needs.
- Developed strong relationships with patients and their families, providing support and education on health management.
- Enhanced patient satisfaction with empathetic communication and timely updates on care progress.
- Facilitated multidisciplinary team meetings to discuss patient care, fostering collaborative approach to healthcare.
- Monitored patient progress closely, adjusting care plans as necessary to meet evolving health requirements.
- Boosted patient adherence to treatment plans through regular check-ins and motivational interviewing techniques.
- Reduced hospital readmission rates with proactive follow-up care and patient education on self-management techniques.
- Educated family members and caregivers on patient care instructions.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Registered Nurse
8 Years 11 Months- Collaborated with interdisciplinary teams to develop personalized care plans, enhancing patient outcomes and satisfaction.
- Monitored vital signs and reported changes to healthcare team, facilitating timely interventions for patient care.
- Administered medications and treatments per physician orders, ensuring patient safety and compliance with protocols.
- Educated patients on health management and discharge instructions, promoting self-care and adherence to treatment plans.
- Assisted in training new nursing staff on hospital policies and procedures, improving team efficiency and integration.
- Conducted thorough assessments of patient conditions, contributing to accurate diagnosis and effective treatment strategies.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Education
Bachelor of Arts - Managerial Economics
Associate of Science - Nursing
Skills
Critical thinking
Excellent communication
Multitasking
Flexible and adaptable
Dependable and responsible
Computer skills
Organizational skills
Organization and time management
Decision-making
Problem resolution
Verbal communication
Attention to detail
Time management
Problem-solving
Customer service
Timeline
Nurse Clinical Liaison
Archcare
04.2021 - CurrentRead More
RN Case Manager
Willcare
09.2015 - 04.2021Read More
Registered Nurse
Health Alliance Hospital
12.2006 - 11.2015Read More
State University of New York
Associate of Science from Nursing
Read More
State University College At Cortland
Bachelor of Arts from Managerial Economics
Read More