Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Awards and Recognition
Languages
Timeline

Pamela Wagner

Autism Helping Autism
Titusville,FL
1
Language
1
Certification
2027
years of professional experience

Versatile Quality Assurance Professional experienced in financial software, telecommunications software, and space instrument software and hardware. Achieved improvements in quality and profitability through effective process implementation and strategic enhancements. Focused on team collaboration and consistent results while adapting to evolving project demands.

Work History

Quality Engineer Sr. Staff

Lockheed Martin | 2024 - Current
  • Developed proposals (Basis of Estimate) for Quality Engineering effort for all commodity programs.
  • Analyzed data from inspections to identify root cause and recommend corrective actions for process improvements.
  • Collaborated with cross-functional teams to resolve quality issues and streamline production workflows.
  • Trained junior engineers on best practices in quality control and inspection techniques.
  • Managed documentation processes to maintain compliance with regulatory requirements and internal audits.
  • Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
  • Prepared and participated in audits for both internal and external AS9100 audits.

Executive Director

11 Years 7 Months
Autism Helping Autism | 01.2015 - Current
  • Managed daily operations of start-up non-profit supporting autistic teens in achieving independence through individualized and group instruction. Authored curriculum and procedures, developed website content, conducted fundraising, managed social media, and collaborated with local and national organizations to facilitate job placements and college completions for autistic teens.
  • Led strategic planning initiatives to enhance service delivery for individuals with autism.
  • Developed and implemented training programs for staff to improve client engagement techniques.
  • Fostered partnerships with community organizations to expand resources and support networks.

NASA Certified Quality Engineer

6 Years 7 Months
NASA/SQA, Inc. | 01.2020 - 2024
  • Responsible for the oversight of the Lucy and GOES-U spacecraft including inspections, critical operation witness, spot audits, MRB/FRB reviews and approvals, launch operations, and End Item Data Package review.
  • Executed Safety and Mission Assurance requirements through implementation of quality management aligned with acceptance criteria, enhancing mission reliability.
  • Served as a cross-functional conduit of communication; facilitated trust and respect with all stakeholders to ensure project success.
  • Analyzed key performance indicators; established quality requirements and promoted continuous improvement initiatives.
  • Performed supplier quality inspections/End Item Data Package (EIDP) reviews for the Nancy Grace Roman Space Telescope.

Quality Assurance Specialist

4 Years
FMC Compliance Service | 01.2013 - 01.2017
  • Verified the quality and accuracy of regulatory compliance for international ocean shipping freight tariffs. Verified accuracy and compliance of tariff data filed by shipping companies with Federal Maritime Commission regulations. Communicated regularly with Ocean Regulatory Compliance Specialist to maintain compliance standards. Software used included Federal Maritime Commission Tariff Database, proprietary company software and Microsoft Excel.
  • Led quality control initiatives to ensure compliance with industry standards and regulations.
  • Conducted thorough inspections and audits to identify process inefficiencies and recommend improvements.
  • Developed and implemented testing protocols to enhance product reliability and performance.

Education

B.S. - Scientific and Technical Communications

Florida Institute of Technology | Melbourne, FL

Transferred Due to new job

B.A. - Communications

Eastern Illinois University | Charleston, IL

M.A. - Psychology

Purdue University Global | Des Moines, IA

Skills

ISO 9001/AS9100
Compliance auditing
Release Verification and Management
Mission Assurance
Risk and Metrics Management
Process Design & Improvement
Requirements Management
Manual and Automated Testing
Anomaly
Bug Tracking
Agile
Scrum
other SDLCs
Project Planning
Training

Accomplishments

  • NASA Safety and Mission Assurance Team Award 2021
  • NASA Flight Team Achievement for the launches – 2006, 2007, 2010
  • NASA Manned Flight Awareness Award - 1995

Affiliations

American Society for Quality

Certification

  • Six Sigma Green Belt Trained 2021
  • NASA QE STEP1 and QE STEP2

Awards and Recognition

Manned Flight Awareness Award (Shuttle Program)

NASA Safety & Mission Assurance Award (GOES-U)

Languages

English
Native or Bilingual

Timeline

NASA Certified Quality Engineer

NASA/SQA, Inc.
01.2020 - 2024Read More

Executive Director

Autism Helping Autism
01.2015 - CurrentRead More

Quality Assurance Specialist

FMC Compliance Service
01.2013 - 01.2017Read More

Purdue University Global

M.A. from Psychology
Read More

Eastern Illinois University

B.A. from Communications
Read More

Quality Engineer Sr. Staff

Lockheed Martin
2024 - CurrentRead More

Florida Institute of Technology

B.S. from Scientific and Technical Communications
Read More
Pamela Wagner