Versatile Quality Assurance Professional experienced in financial software, telecommunications software, and space instrument software and hardware. Achieved improvements in quality and profitability through effective process implementation and strategic enhancements. Focused on team collaboration and consistent results while adapting to evolving project demands.
Work History
Quality Engineer Sr. Staff
Lockheed Martin | 2024 - Current
Developed proposals (Basis of Estimate) for Quality Engineering effort for all commodity programs.
Analyzed data from inspections to identify root cause and recommend corrective actions for process improvements.
Collaborated with cross-functional teams to resolve quality issues and streamline production workflows.
Trained junior engineers on best practices in quality control and inspection techniques.
Managed documentation processes to maintain compliance with regulatory requirements and internal audits.
Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
Prepared and participated in audits for both internal and external AS9100 audits.
Executive Director
11 Years 7 Months
Autism Helping Autism | 01.2015 - Current
Managed daily operations of start-up non-profit supporting autistic teens in achieving independence through individualized and group instruction. Authored curriculum and procedures, developed website content, conducted fundraising, managed social media, and collaborated with local and national organizations to facilitate job placements and college completions for autistic teens.
Led strategic planning initiatives to enhance service delivery for individuals with autism.
Developed and implemented training programs for staff to improve client engagement techniques.
Fostered partnerships with community organizations to expand resources and support networks.
NASA Certified Quality Engineer
6 Years 7 Months
NASA/SQA, Inc. | 01.2020 - 2024
Responsible for the oversight of the Lucy and GOES-U spacecraft including inspections, critical operation witness, spot audits, MRB/FRB reviews and approvals, launch operations, and End Item Data Package review.
Executed Safety and Mission Assurance requirements through implementation of quality management aligned with acceptance criteria, enhancing mission reliability.
Served as a cross-functional conduit of communication; facilitated trust and respect with all stakeholders to ensure project success.
Analyzed key performance indicators; established quality requirements and promoted continuous improvement initiatives.
Performed supplier quality inspections/End Item Data Package (EIDP) reviews for the Nancy Grace Roman Space Telescope.
Quality Assurance Specialist
4 Years
FMC Compliance Service | 01.2013 - 01.2017
Verified the quality and accuracy of regulatory compliance for international ocean shipping freight tariffs. Verified accuracy and compliance of tariff data filed by shipping companies with Federal Maritime Commission regulations. Communicated regularly with Ocean Regulatory Compliance Specialist to maintain compliance standards. Software used included Federal Maritime Commission Tariff Database, proprietary company software and Microsoft Excel.
Led quality control initiatives to ensure compliance with industry standards and regulations.
Conducted thorough inspections and audits to identify process inefficiencies and recommend improvements.
Developed and implemented testing protocols to enhance product reliability and performance.
Education
B.S. - Scientific and Technical Communications
Florida Institute of Technology | Melbourne, FL
Transferred Due to new job
B.A. - Communications
Eastern Illinois University | Charleston, IL
M.A. - Psychology
Purdue University Global | Des Moines, IA
Skills
ISO 9001/AS9100
Compliance auditing
Release Verification and Management
Mission Assurance
Risk and Metrics Management
Process Design & Improvement
Requirements Management
Manual and Automated Testing
Anomaly
Bug Tracking
Agile
Scrum
other SDLCs
Project Planning
Training
Accomplishments
NASA Safety and Mission Assurance Team Award 2021
NASA Flight Team Achievement for the launches – 2006, 2007, 2010
Procurement Quality Engineer, Quality Analyst Staff at Lockheed Martin CorporationProcurement Quality Engineer, Quality Analyst Staff at Lockheed Martin Corporation