Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Pamela Williams

Merrillville,IN

Summary

Highly-motivated individual with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

1
1
Certification

Work History

Rapid Transit Operator

Chicago Transit Authority (CTA)
Merrillville, IN
  • Make manual announcements regarding travel and service changes
  • Experienced with two-way radio communication, protocol and call codes
  • Experience in troubleshooting rail train equipment
  • Experience with operations, and troubleshooting of series trains( 2200-5000)
  • Maintain constant communication with Control center
  • Familiar with rail emergency evacuation procedures
  • Preparing of train and its contents assuring safe for travel, interior and exterior components
  • Familiar with all railway signals, switch points and location markers
  • Provided a safe and clean travel environment for the passengers
  • Provide directions and travel instructions to passengers
  • Provided courteous customer service to all passengers throughout the duration of their trip.

Driver

DHL Express
  • Operate pallet jack
  • Moved skids
  • Receive and verify incoming materials
  • Stack boxes
  • Used dollies
  • Use numeric key pad
  • Use scanners
  • Place items on conveyor
  • Deliver packages pick up packages from customers
  • Drive box van, straight truck
  • Receive or collect payment for products or services
  • Airport -Airfreight handling / Transport
  • Operate forklift

Armed Security Officer

Loss Prevention Security Co
  • Monitoring apartment buildings making sure no drugs activities on property
  • Working with off duty police officers

Volunteer

Chicago Read Mental Center
  • Work in laundry room
  • Keeping Patients in order in Recreation Area

Education

High School Diploma -

Orr High School
Chicago, IL

Skills

  • Customer Service Experience
  • Trouble-shooting
  • Proficient with TOTS system
  • Experienced with 2200-5000 series
  • Two-way radio call codes
  • CDL Experience

Certification

CDL B – Air brakes, hazmat, and passenger endorsement

References

Available upon request

Timeline

Rapid Transit Operator

Chicago Transit Authority (CTA)

Driver

DHL Express

Armed Security Officer

Loss Prevention Security Co

Volunteer

Chicago Read Mental Center

High School Diploma -

Orr High School

CDL B – Air brakes, hazmat, and passenger endorsement

Pamela Williams