Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela A Mcelroy

Durant,IA

Summary

Detail-oriented Clerk specializing in supply management and storage organization, with a proven track record in enhancing operational efficiency. Demonstrates exceptional abilities in inventory tracking and shipment management, ensuring timely resolutions to diverse logistical challenges. Equipped with strong administrative, organizational, and customer service skills, consistently meeting daily objectives in fast-paced environments. Aiming to leverage expertise to drive continuous improvement in supply chain operations.

Overview

25
25
years of professional experience

Work History

Export Shipping Coordinator

John Deere
Milan, IL
04.2022 - Current
  • Generated reports detailing shipment activities for management review.
  • Monitored shipment progress and provided updates to internal teams and customers.
  • Resolved issues related to damaged or lost shipments in a timely manner.
  • Handled hazardous material packaging requirements in compliance with government regulations.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Created purchase orders for materials needed to fulfill customer orders.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
  • Collaborated with warehouse staff to ensure proper packaging and labeling of shipments.
  • Determined shipping methods, routes or rates for materials to be shipped.
  • Facilitated communication between sales, customer service, and distribution teams regarding shipping matters.
  • Investigated complaints concerning late or damaged shipments promptly.
  • Prepared work orders, bills of lading or shipping orders to route materials.

Customer Service Representative

MCI Telecommunications
iowa city, IA
06.2021 - 04.2022
  • Responded to customer requests for products, services, and company information.
  • Implemented and developed customer service training processes.
  • Responded proactively and positively to rapid change.
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.

Production Team Leader

Hon Company
MUSCATINE, IA
09.1999 - 07.2021
  • Monitored and evaluated teams, identifying and targeting opportunities for improvement.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Streamlined operations realizing significant improvements in production flow.

Education

High School Diploma -

Wilton JR/SR High School
Wilton, IA
05-1992

Skills

  • Equipment operations
  • Rate negotiations
  • Supply chain optimization
  • International shipping
  • Warehouse operations
  • Schedule management
  • Documentation
  • Reporting
  • Documentation skills
  • Continuous improvements
  • Production planning
  • Team motivation
  • Safety monitoring
  • Quality assurance controls
  • Work scheduling
  • Worker training
  • Quality control
  • Quality assurance
  • Workflow optimization
  • Process improvement
  • Cost reduction strategies
  • Team building
  • Material handling
  • Rapid Problem Solving
  • Multitasking Abilities
  • Strong work ethic
  • Computer skills
  • Adaptability and flexibility
  • 10-key
  • Typing proficiency
  • Time management

Timeline

Export Shipping Coordinator

John Deere
04.2022 - Current

Customer Service Representative

MCI Telecommunications
06.2021 - 04.2022

Production Team Leader

Hon Company
09.1999 - 07.2021

High School Diploma -

Wilton JR/SR High School
Pamela A Mcelroy
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