PAMELA C WILSON
Leesburg,United States
Summary
Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Considered expert in prioritizing tasks, optimizing workflows, and managing complex projects with multiple deadlines.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Scrum Master /QA Engineer
Amdocs
04.2016 - Current
- Followed SAFe Agile practices, while performing the role of Scrum Master for multiple development projects with leading telecommunications corporations with lean agile mindset
- Proficient with Jira management tools, using Jira structures to coordinate and track Epics, Features, Developer user stories, capacity
- Worked with Kanban boards to facilitate daily meetings
- Facilitated virtual & in person daily scrum meetings, planning sessions, sprint retrospectives, sprint demos, backlog refinement sessions, and maturity assessments
- Collaborated and coached product owners, technical groomers, development managers, domain solution expert and architects to keep the backlog groomed and prioritized, and ensure the acceptance criteria & DoD is agreed and well defined, with viable deliverables
- Assisted the team with problem resolution to remove impediments & protected the team from outside distractions to help the team focus on assigned user stories and iteration timelines
- Assisted team with Sanity testing using Postman & troubleshooting microservices failures in AWS & Open shift environments
- Worked with GitHub, Bitbucket for source control and Jenkins pipelines
- Escalation lead for UAT for high profile customers
QA/Release Engineer
Amdocs
01.2012 - 03.2016
- Developed test strategies for microservices development projects, using best testing practices and tools
- Presented strategies to architects and upper level management
- Responsible for coordinating release activities with developers, documentation team, and QA
Senior QA Engineer
Amdocs
04.2004 - 01.2012
- Responsible for testing ODS application with Cloudera and Hortonworks, verifying normalized data in hbase and hive. Test cases developed in Zephyr
- Decision Engine processing : Responsible for release cycle runtime test execution and GUI front end testing for rule based predictive analytics decision processing engine
- Responsible for testing Amdocs Process Manager Eclipse plugin in multi tier/platform environment. Developed workshop learning tools for customers.
- Responsible for FOSS scan and analysis, to ensure compliance
Senior consultant/Project lead
Booz Allen Hamilton
04.2003 - 04.2004
- Provided IVV for the Military Health Care Systems (MHS), performed analysis of military health care data
Staff quality assurance engineer
Vitria Technology Inc
10.1999 - 01.2003
- Performed testing of RDBMS modeling components that process SQL events to multiple JDBC DBs.
Senior quality assurance engineer
Whitelight Systems Inc
12.1998 - 10.1999
- Responsible for testing browser interface to an OLAP server using QA Partner
Quality assurance engineer
Netscape Communications Inc
04.1996 - 11.1998
- Responsible for testing Java API's for the Netscape Application Server, test automation written in Java using JDBC APIs to verify connectivity to Sybase, Oracle, DB2, Informix, MS SQL
- Performed, stress, performance and concurrency testing
Senior QA Engineer /Release Engineer
Sun Mircosystems Inc
01.1996 - 04.1996
- Responsible for testing and build/release activities for a social networking application, written in java
Quality Assurance Engineer
XEROX
09.1995 - 01.1996
- Developed a bug tracking system in Paradox for Windows using ObjectPAl
Programmer Analyst
Silicon Engineering Inc
04.1995 - 09.1995
- Responsible for design, development, and implementation of a multi-user Business System in Paradox using ObjectPal
Quality Assurance Engineer
Borland International Inc
01.1995 - 04.1995
- Responsible for testing & automation for Paradox UI and ObjectPal manipulation of Form and Report Design features
- Enhanced and maintained automation tool written in ObjectPal
Programmer Analyst
Consolidated Medical Care Incorporated
06.1993 - 01.1995
- Responsible for design, development, and implementation of a multi-user Medical Bill Review system, written in ObjectPal, Installed application in 2 remote sites
Software Engineer
Chevron Corporation
08.1988 - 05.1993
- Responsible for enhancements and maintenance to Chevron Financial Accounting systems including rewriting the interface to streamline batch COBOL processes
- Responsible for design and development of a multi-user invoice processing system, written in PAL
Education
Bachelor of Science - Computer Science - Business
Univericity of West Florida
Pensacola, FLSkills
- Scrum Master : Jira, Confluence, Solution book, Excel, Communication, Task delegation, Sprint Objectives, Team Management, Decision Making, Risk Management
- Microservices : Postman, Curl, Kafka, Jenkins, AWS, Openshift, kubernetes, Nexus, maven
Certification
CSM
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Scrum Master /QA Engineer
Amdocs
04.2016 - Current
QA/Release Engineer
Amdocs
01.2012 - 03.2016
Senior QA Engineer
Amdocs
04.2004 - 01.2012
Senior consultant/Project lead
Booz Allen Hamilton
04.2003 - 04.2004
Staff quality assurance engineer
Vitria Technology Inc
10.1999 - 01.2003
Senior quality assurance engineer
Whitelight Systems Inc
12.1998 - 10.1999
Quality assurance engineer
Netscape Communications Inc
04.1996 - 11.1998
Senior QA Engineer /Release Engineer
Sun Mircosystems Inc
01.1996 - 04.1996
Quality Assurance Engineer
XEROX
09.1995 - 01.1996
Programmer Analyst
Silicon Engineering Inc
04.1995 - 09.1995
Quality Assurance Engineer
Borland International Inc
01.1995 - 04.1995
Programmer Analyst
Consolidated Medical Care Incorporated
06.1993 - 01.1995
Software Engineer
Chevron Corporation
08.1988 - 05.1993
Bachelor of Science - Computer Science - Business
Univericity of West Florida
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