PAMELA FAYE KING
Gainesville,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Referral Coordinator
NGDC/ Northside Hospital Cancer Institute
Gainesville, GA
07.2021 - Current
- Scheduled appointments with specialists on behalf of clients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Supported patient access to care by efficiently resolving insurance-related issues and inquiries.
- Weighed patient need, provider availability and insurance coverage to determine optimal scheduling.
- Check Insurance availability.
- Insurance verification
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Updated patient records with accurate, current insurance policy information.
Customer Service/ Clerical
Northeast Georgia Diagnostic Clinic
Gainesville, Georgia
02.2004 - 07.2021
- Insurance verification
- Created detailed expense reports and requests for capital expenditures
- Opened and properly distributed incoming mail
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service
- Handled daily heavy flow of paperwork and cooperated with the accounting departments on
- Directed calls to appropriate individuals and departments
- Assisted in resolving and satisfying client requests and internal bill
- Collaborated with team members to streamline workflows, enhancing overall productivity and efficiency.
- Implemented data entry protocols to improve accuracy in record-keeping and reporting practices.
Education
Seminary
Andersonville Theological Seminary
Macon Georgia12.2025
High School Diploma -
Banks County High School
Homer, Ga1988
Skills
- Flexible schedule
- Team player
- Organized
- Goal-oriented
- Reliable
- HIPAA compliance
- Critical thinking
- Project planning
- Attention to detail
- Team building
- Filing and data archiving
- Care plan management
References
Isaac Whitehead- 706-207-6873 Pastor
Judith Riviera 678-997-1720 Friend
Nicole King 470-323-1855 Sister
Timeline
Referral Coordinator
NGDC/ Northside Hospital Cancer Institute
07.2021 - Current
Customer Service/ Clerical
Northeast Georgia Diagnostic Clinic
02.2004 - 07.2021
Seminary
Andersonville Theological Seminary
High School Diploma -
Banks County High School