Pamela Joyce Glenn
Norfolk,VA
Summary
Dedicated Certified Nursing Assistant with expertise in patient safety, team collaboration, and quality assurance. Committed to implementing safety protocols and mentoring new staff to enhance care delivery.
Overview
20
20
years of professional experience
Work History
Certified Nursing Assistant
St. Mary's for Disable kids
Norfolk, Virginia
04.2006 - Current
- Assisted disabled children with daily living and personal care activities to promote independence and enhance quality of life.
- Monitored vital signs and reported changes to nursing staff.
- Collaborated with team members to implement individualized care plans.
- Maintained a clean and safe environment for children in care.
- Observed and reported unusual symptoms and changes to the charge nurse.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Responded quickly to emergency situations involving sudden illness or injury.
- Maintained accurate patient records and updated healthcare team on patient status to ensure continuity of care.
- Participated in educational programs related to nursing assistant skills development.
- Led daily team operations, optimizing workflow and enhancing collaboration among team members.
- Coordinated training sessions for new team members on operational procedures.
- Implemented safety protocols to maintain a secure work environment.
- Resolved team conflicts and promoted a positive work atmosphere.
- Delegated daily tasks to team members to optimize group productivity.
- Reviewed completed work to verify consistency, quality, and conformance.
- Completed daily quality assurance duties to provide feedback for improvements.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Delegated work to staff, set priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Implemented quality control measures to uphold company standards.
Education
High School Diploma -
Humboldt High School
Humboldt, Tennessee05-1984
Skills
- CPR Certified
- Develop communication competence in children
- Relationship & Quality of life training
- Person centered Care workshop
- Stress Management class
- National Patient Safety Goals
- Being a better Charge Agent class
- Developing the Leader within You
Timeline
Certified Nursing Assistant
St. Mary's for Disable kids
04.2006 - Current
High School Diploma -
Humboldt High School