Work Preference
Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline
Open To Work

Pamela L Clark

Lake Cumberland Area Agency of Aging
Stearns,KY
Pamela L Clark

Work Preference

Job Search Status:

Open to work

Desired Job Title

Office AssistantCaregiverAide AssistantOffice Secretary

Work Type

Full Time

Location Preference

RemoteOn-Site

Location:

Stearns, KYSomerset, KYWilliamsburg, KY

Open to relocation:

No

Minimum Desired Compensation

$15/hr

Important To Me

Work-life balanceWork from home optionPaid time offCareer advancement
1
Certification
25
Years of experience

Dedicated professional with over 20 years of experience delivering individualized care and support for diverse needs. Expertise in assisting with daily routines, promoting independence, and maintaining safety and documentation. Proven ability to communicate effectively with families and teams while fostering a positive environment. Seeking to leverage these skills in an Instructional Aide position.

Work History

Caregiver / Personal Assistant

1 Year 5 Months
Lake Cumberland Area Agency of Aging | 07.2023 - 12.2024
  • Ensured safe, clean, supportive environment by identifying safety concerns and implementing preventive measures; followed established schedules and care plans while documenting activities, observations, and changes in individual needs.
  • Communicated effectively with family and care team members about progress, needs, and concerns to support coordinated care.
  • Exhibited patience, compassion, and flexibility in addressing individual needs and adapting to changing circumstances.

Elderly Caregiver

1 Year 6 Months
Mentor Health | 09.2018 - 03.2020
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Collaborated with family members to provide emotional support and address concerns effectively.
  • Enhanced communication with family members, keeping them informed about health and well-being of their loved ones.

Therapeutic Rehabilitation Receptionist

7 Years 11 Months
Adanta Clinical Services | 06.2009 - 05.2017
  • Greeted patients and visitors in a friendly, professional, and compassionate manner, enhancing patient satisfaction
  • Answered phones, emails, and inquiries promptly and courteously to ensure efficient communication
  • Assisted patients with check-in and check-out procedures, streamlining front desk operations
  • Ensured patient comfort while waiting for appointments, improving overall experience
  • Scheduled, rescheduled, and confirmed appointments using the clinic’s electronic scheduling system, reducing no-show rates
  • Communicated with medical staff about appointment changes, cancellations, or urgent cases to maintain workflow
  • Maintained and updated patient records in electronic medical record (EMR) system, ensuring data integrity and compliance
  • Filed, scanned, and organized medical documents and correspondence for efficient retrieval and processing
  • Assisted with data entry, billing, and insurance processing to support accurate financial records and patient account management
  • Followed HIPAA (or local privacy regulations) to protect patient information and maintain compliance
  • Maintained confidentiality of all medical and personal data, upholding patient trust
  • Adhered to clinic policies and regulatory standards regarding health and safety
  • Supported clinical staff with administrative tasks as needed, improving team efficiency
  • Maintained a calm and caring demeanor in high-pressure situations, ensuring a positive environment
  • Showed empathy and patience when assisting patients with medical, emotional, or financial concerns
  • Upheld the clinic’s values of professionalism, compassion, and efficiency in all interactions

Adult Day Aide

8 Years 11 Months
Quest Adult Day Health Care | 06.2000 - 05.2009
  • Facilitated daily activities for clients to enhance engagement and support overall well-being
  • Monitored and recorded vital signs to identify health changes and communicate findings to healthcare team
  • Monitored and recorded vital signs to track client health and report changes
  • Bathe or assist clients in personal hygiene, maintaining dignity and comfort
  • Transported clients to and from doctor appointments, ensuring timely and safe arrival

Education

Health Care - Health Care Administration

READY FOR INDUSTRY | Remote | 07-2025

No Degree - Medical Coding And Billing

Somerset Community College | Somerset, KY | 03-2012
  • 2.714 GPA
  • 57 credit hrs

GED

GED MAK Comm ALZ | 353 N Main Street | 05-1992

Skills

Medical record-keeping
Medication management
Multitasking
Excellent communication
Written communication
Active listening
Organizational skills
Time management
Time management
Calm under pressure
Compassionate caregiving
Multitasking Abilities
Patient documentation
Respectful and compassionate
Computer skills

Certification

Basic Life Support Training - 5-10-2025 through 5-10-27Digital

Timeline

Caregiver / Personal Assistant

Lake Cumberland Area Agency of Aging
07.2023 - 12.2024Read More

Elderly Caregiver

Mentor Health
09.2018 - 03.2020Read More

Therapeutic Rehabilitation Receptionist

Adanta Clinical Services
06.2009 - 05.2017Read More

Adult Day Aide

Quest Adult Day Health Care
06.2000 - 05.2009Read More

READY FOR INDUSTRY

Health Care from Health Care Administration
Read More

Somerset Community College

No Degree from Medical Coding And Billing
Read More

GED MAK Comm ALZ

GED
Read More
Pamela L Clark