Skilled Team Leader with experience in supervising, training, and motivating teams. Strengths include project management, conflict resolution, and effective communication skills. Have contributed to past roles by improving team performance and enhancing workflow efficiency.
Overview
2
2
years of post-secondary education
20
20
years of professional experience
Work History
Apothecary team leader
Plum Market
West Bloomfield, Michigan
08.2024 - Current
Offered training and support to keep team members motivated and working toward objectives.
Created training materials and conducted group trainings on new processes or procedures.
Trained and mentored staff on company policies and product knowledge.
Coordinated inventory management and ensured product availability on shelves.
Collaborated with suppliers to negotiate pricing and secure quality products for the store.
Performed regular audits of store locations to verify that all vitamin products were properly stocked and labeled.
Executed pricing strategies based on market trends, competitor activities, and customer demand patterns.
Prepared detailed purchase orders outlining specific requirements for each type of vitamin ordered from vendors.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Store Manager
Health foods of Rochester
Rochester Hills, Michigan
05.2006 - 09.2024
Managed daily store operations and maintained product inventory levels.
Conducted daily store operations, including opening and closing procedures and cash handling.
Trained and supervised staff in customer service best practices.
Implemented training programs to improve employee performance and efficiency.
Developed promotional displays to enhance product visibility and sales.
Resolved customer inquiries and complaints with effective communication skills.
BAKERY TEAM MEMBER AND ASSOCIATE TEAM LEADER at Whole Food Market, LafayetteBAKERY TEAM MEMBER AND ASSOCIATE TEAM LEADER at Whole Food Market, Lafayette