Summary
Overview
Work History
Education
Skills
Timeline
Generic

Pamela Marth

Nazareth,PA

Summary

Insurance professional with 20+ years of experience and an extensive knowledge of Insurance Operations, Underwriting, Training, Leadership, Risk Consulting, Claims, Personal Lines, Commercial Lines, E&S, and Flood.

Overview

22
22
years of professional experience

Work History

Supervisor – Underwriting Support Teams

Chubb
Whitehouse Station, NJ
03.2003 - Current
  • Held various positions within the company and consistently exceeded goals
  • Managed two high performing teams in personal lines underwriting
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Collaborated with internal business partners in Underwriting, Claims, Product, Marketing, Risk Consulting, IT, and Operations to implement new workflows and streamline processes
  • Successfully managed a wide variety of projects and company initiatives
  • Held monthly unit meetings and one on one meetings with all direct reports

Technical Specialist – Customer Care Team & Download Services

Chubb
Whitehouse Station, NJ
01.2007 - 01.2010
  • Handled inquiries from internal and external business partners via e-mail and phone
  • Problem Coordinator responsible for troubleshooting and working with IT to resolve system issues
  • Worked with our E-business partners to implement product initiatives on our agent and client portals.

Broker of Record/Accounting Services/Billing

Chubb
Whitehouse Station, NJ
03.2003 - 01.2007
  • Processed Broker of Record changes across various policy systems
  • Completed work within assigned timeframes with 100% accuracy.
  • Responded to inquiries regarding billing and agency commissions
  • Answered over 150 incoming calls and emails daily while providing exceptional customer service to clients, agents, and internal business partners.

Bank Teller

First Star Bank
Wind Gap, PA
02.2002 - 03.2003
  • Assisted clients with a variety of transactions including loan payments and opening/closing accounts
  • Maintained an accurate record of all cash exchanges and night deposits.

Education

Some College (No Degree) -

Northampton Community College
Bethlehem
01-2003

Skills

  • Property & Casualty Insurance
  • Operations, Underwriting, Leadership
  • Claims Handling
  • Property Inspection Reviews
  • CLUE, MVR, ADD, IBS Reports
  • Strategic Planning
  • Understanding of insurance policies
  • Risk Assessment and Loss Prevention

Timeline

Technical Specialist – Customer Care Team & Download Services

Chubb
01.2007 - 01.2010

Broker of Record/Accounting Services/Billing

Chubb
03.2003 - 01.2007

Supervisor – Underwriting Support Teams

Chubb
03.2003 - Current

Bank Teller

First Star Bank
02.2002 - 03.2003

Some College (No Degree) -

Northampton Community College

Similar Profiles

CREATE PROFILE
Pamela Marth