Summary
Work History
Education
Skills
Affiliations
Timeline
Barista
PAMELA BROOKNER

PAMELA BROOKNER

Summary

A sharp and efficient professional with the diverse skills needed to work in both medical and legal environments. Smart, organized and motivated, this quick learner can adapt quickly and work on multiple assignments while maintaining a high standard of performance. Always demonstrates excellent customer service while handling issues with patience and a personable attitude.

Work History

Cocktail Server

Seminole Hard Rock Casino
02.2024 - 05.2024
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.
  • Was chosen and served as a Hardrock Casino Ambassador for special dining, concert and casino events and held on and off site

Office Manager

BROOKNER CHIROPRACTIC
01.2007 - Current
  • Communicate with and schedule patients
  • Patient billing and verification of insurance coverage
  • Assist attorneys and legal staff with required information in all personal injury cases
  • Produce initial and final reports under direction of chiropractor
  • Send billing statements to attorneys and insurance companies.

Paralegal

KING AND SPALDING LAW FIRM
01.1994 - 01.1995
  • Summarized legal documents and prepared corresponding reports
  • Checked legal forms for accuracy and consistency
  • Prepared correspondence and legal drafts.

Front Desk Concierge

The Court At Palm Aire
03.2023 - 12.2023


  • Greeted independent & assisted living residents & guests in a courteous and professional manner. Built strong relationships with staff, nurses, residents, family members and vendors.
  • Managed very busy phone lines efficiently, directing calls to the appropriate departments, taking messages as needed for staff and residents. Greeted residents, family members and vendors. Maintained hospital logbook, called 911 for emergencies, entered work orders efficiently from residents and staff. Wrote meal tray orders daily for dinner and the next days orders.

Paralegal

KATARINCIC AND SALMON LAW FIRM
01.1990 - 01.1991
  • Assisted with oil spill investigation
  • Assist attorneys with documentation review, report writing and editing
  • Extracted pertinent data from legal data and entered it in database
  • All work was subjected to rigorous verification
  • Demonstrated full comprehension of ethical and professional responsibilities.

Education

Bachelor of Arts - Broadcast Journalism/Communications

Duquesne University
Pittsburgh, PA

Paralegal Certificate, Legal Research, Introduction to the Law, Legal Writing, Civil Litigation, Corporate Law, Commercial Contract Law, Real Estate Procedures -

Duquesne University
Pittsburgh, PA

Chiropractic Assistant Certificate -

Life University
Marietta, GA

Personal Trainer - Personal Training

NASM
Boca Raton, FL
02.2019

Skills

  • Office Management
  • Patient and Client Scheduling
  • Data Entry
  • Client Interviewing
  • Medical Billing and Coding
  • Competitive Intelligence
  • Insurance Verification
  • Computer Skills
  • Records Management
  • Patient and Client Education
  • Prepared Legal Documents
  • Proofreading
  • Cash Handling
  • Customer Service
  • Alcohol awareness
  • Familiarity with POS systems
  • Speed and Efficiency
  • Reliability and punctuality
  • Cleaning and sanitization
  • Promoting Specials
  • Reading body language
  • Following dress code
  • Coordinating with bartenders
  • Complaint resolution
  • Balancing trays
  • High Energy and Stamina
  • Ability to Lift 30 Pounds
  • Team Player
  • Organizational Skills
  • Handling large groups

Affiliations

  • Pittsburgh Paralegal Association, since 1990
  • National Association of Legal Assistants-Paralegals, since 1990

Timeline

Cocktail Server

Seminole Hard Rock Casino
02.2024 - 05.2024

Front Desk Concierge

The Court At Palm Aire
03.2023 - 12.2023

Office Manager

BROOKNER CHIROPRACTIC
01.2007 - Current

Paralegal

KING AND SPALDING LAW FIRM
01.1994 - 01.1995

Paralegal

KATARINCIC AND SALMON LAW FIRM
01.1990 - 01.1991

Bachelor of Arts - Broadcast Journalism/Communications

Duquesne University

Paralegal Certificate, Legal Research, Introduction to the Law, Legal Writing, Civil Litigation, Corporate Law, Commercial Contract Law, Real Estate Procedures -

Duquesne University

Chiropractic Assistant Certificate -

Life University

Personal Trainer - Personal Training

NASM

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PAMELA BROOKNER