Acting
Hi, I’m
Pameliyah A. Singleton
Des Moines,IA
Summary
My goal is to obtain a position that will enhance my work experience and allow great opportunities to grow, develop and master new skills. I am a detail-oriented team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
years of professional experience
4
years of post-secondary education
2
Certifications
Work History
Peggs On The BoulevardHigh Ridge, MO
Crew Leader/Cashier
02.2018 - Current
Job overview
- Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety
- Operated cash register for cash and credit card transactions
- Assisted customers by answering questions and fulfilling requests.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Monitored team members to verify work quality and address concerns.
- Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
North Star Insurance AdvisorsWentzville, MO
Telemarketer
03.2020 - 07.2020
Job overview
- Asked pertinent questions to understand customers' health and needed benefits
- Assisted customers in insurance process
- Input data to database
- Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
- Completed daily cold calling and outreach to build sales pipeline.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals
Six FlagsEureka, MO
Games Attendant
06.2017 - 08.2018
Job overview
- Explained and demonstrated games and attractions to assist guests
- Encouraged sales and made recommendations to guests to increase participation in attractions
- Monitored rules and regulations for each different game and attraction.
Creepy WorldFenton, MO
Scare Actor
09.2019 - 11.2019
Job overview
- Participated in group meetings pre- and post-production to determine needed changes and discuss options for improvement
- Improvised character presentation and conversations with guests to provide an immersive experience
- Used exceptional skills in voice acting, special body movements and facial expressions to elicit strong responses from guest
- Researched character types and delivered appropriate voice, gesture and physical presentation.
- Worked with various special effects, fog, strobes and loud sounds.
- Accustomed to attaching and using prosthetics and body props to enhance performance.
Student Council, NHSCedar Hill, MO
Freshman Class President
08.2016 - 05.2017
Job overview
- Interviewed, supervised and motivated student council members to achieve optimal productivity.
- Met with other class representatives to devise plans and goals for upcoming school year.
- Assisted with various class celebrations, field trips and teacher appreciation events.
- Scheduled meetings with teachers and administrators to discuss student concerns and needs.
- Fostered community within school by coordinating various social events for both students and parents.
Slam Poetry Team, Kanye’s Baby-Northwest, NHSCedar Hill, MO
Creator/Captain
08.2016 - 05.2020
Job overview
- Managed time effectively while traveling for competitions and attending practice
- Determined areas in need of improvement and optimized strategies to strengthen performances
- Developed and maintained key relationships with fellow poets, coaching staff, school administrators, and judges.
- Established positive and effective communication among team members and organization leadership, reducing miscommunications, and missed deadlines.
Gathering Diverse Student Alliance, D.S, NHSCedar Hill, MO
Advisor
08.2016 - 05.2019
Job overview
- Implemented process improvements to promote diversity
- Worked alongside school board leaders to deploy new racial training strategies.
Character Conversations, NHSCedar Hill, MO
Education Leader
08.2016 - 01.2020
Job overview
- Investigated and resolved student complaints to foster higher grades.
- Conferred with educator to resolved classroom concern and problems with students, and diversify instructional strategies
- Scheduled and presented educational activities
- Organized detail-oriented presentations to fellow students and faculty
Student Council, NHSCedar Hill, MO
Junior Class Representative
08.2018 - 05.2019
Job overview
- Integrated new media and web advertising initiatives into marketing strategies to increase attendance of school events.
- Assisted with various class celebrations, field trips and teacher appreciation events.
- Served as class spokesperson, liaising between students and school administrators.
- Welcomed students and families during school events and distributed necessary event information.
- Fostered community within school by coordinating various social events for both students and their parents.
- Met with other class representatives to devise plans and goals for upcoming school year.
Lion Crew, NHSCedar Hill, MO
Lion Crew Leader
08.2018 - 05.2019
Job overview
- Trained incoming Freshman on all aspects of school operating procedures and services
- Instructed incoming freshman in proper studying practices and methods.
- Greeted incoming freshman, answered questions, and directed individuals to class locations.
- Created and formatted documents to keep projects professional and well-presented to communicate intended message clearly.
- Assisted with event planning and coordination to keep events successful and provide positive experiences for attendees.
Brooke KinsleySaint Louis, MO
Extra Actor
04.2019 - 12.2019
Job overview
- Studied scripts to successfully portray characters in comedic moments
- Memorize lines and cues.
Scott WisdomSaint Louis, MO
Supporting Actor
03.2020 - 12.2020
Job overview
- Studied scripts to successfully portray characters in dramas.
- Studied and rehearsed roles from scripts to interpret and memorize lines and cues.
- Learned scripts to understand characters' relationships and develop role interpretations.
- Performed humorous and serious interpretations of emotional actions and situations, using body movements, and gestures.
Brooke Kinsley Saint Louis, MO
Voice Actor
11.2020 - 12.2020
Job overview
- Conducted warm-up exercises prior to performances to increase focus and energy.
- Memorized lines quickly and delivered convincingly in different acting settings.
- Collaborated with directors and other cast members to refine performances.
- Gained valuable on-set experience by working with established directors.
Avery MeierWebster Groves, MO
Nurse #3
09.2021 - 11.2021
Job overview
- Participated in rehearsals to adequately prepare for performances.
- Traveled to set locations to complete onsite filming.
- Worked collaboratively with other actors to perform scenes and convey stories.
- Made necessary adjustments to acting, following guidance and requests from directors.
Destiny Wisdom
Hair and Makeup Assistant
10.2021 - 10.2021
Job overview
- Assisted hair stylists with styling techniques
- Offered exceptional service and support to actors'
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
- Answered telephone calls to provide information.
Envoy AirlinesDes Moines, IA
Airline Customer Service Agent
06.2021 - Current
Job overview
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Managed booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Provided current and accurate fare, schedule, reservations and flight arrival and departure information to customers.
- Resolved customer complaints via phone and in person by listening to grievances, determining causes and deciding best solution.
- Established and cultivated relationships with travel partners, providing clients with smooth ticketing processes.
- Reviewed and updated customer information to maintain up-to-date records for high-quality service.
- Engaged customers to find amiable and appropriate solutions to transportation issues and conflicts.
- Ran errands and provided general office support in a professional environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked flexible hours across night, weekend and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
- Produced and shared customer service reports to support management decision-making.
- Tagged and transferred baggage from scales to designated conveyor belt.
- Sold, printed and reissued available tickets to customers at check-in.
- Assisted customers with seat availability, gate announcements and flight status to increase boarding efficiency.
- Managed passenger check-in by verifying customers' travel documentation.
- Communicated with site personnel by relaying information via radio calls.
Education
Northwest High SchoolCedar Hill, MO
High School Diploma
08.2016 - 12.2020
Skills
Crew oversight
Verbal and written communication
Safety standards and protocols
Task Prioritization
Dependable and Responsible
Active Listening
Friendly service mentality
Attention to Detail
Teamwork and Collaboration
Data Entry
Flexible and Adaptable
Cultural Awareness
Multitasking Abilities
Teambuilding
Good Telephone Etiquette
Additional Information
- ACCOMPLISHMENTS/AWARDS: , Important Person Award (IPA) 2016-17 Youth Poet Laureate Finalist 2018 Published Poetry in NHS Lit Mag Issue 1 2019
Accomplishments
- Important Person Award (IPA) 2016-17
- Youth Poet Laureate Finalist 2018
- Published Poetry in NHS Lit Mag Issue 2019
Certification
EAG Regional CSA Training
Interests
Poetry
Community service
Timeline
EAG Regional Baggage Service Office
05-2022
Hair and Makeup Assistant
Destiny Wisdom
10.2021 - 10.2021
Nurse #3
Avery Meier
09.2021 - 11.2021
EAG Regional CSA Training
07-2021
Airline Customer Service Agent
Envoy Airlines
06.2021 - Current
Voice Actor
Brooke Kinsley
11.2020 - 12.2020
Supporting Actor
Scott Wisdom
03.2020 - 12.2020
Telemarketer
North Star Insurance Advisors
03.2020 - 07.2020
Scare Actor
Creepy World
09.2019 - 11.2019
Extra Actor
Brooke Kinsley
04.2019 - 12.2019
Junior Class Representative
Student Council, NHS
08.2018 - 05.2019
Lion Crew Leader
Lion Crew, NHS
08.2018 - 05.2019
Crew Leader/Cashier
Peggs On The Boulevard
02.2018 - Current
Games Attendant
Six Flags
06.2017 - 08.2018
Northwest High School
High School Diploma
08.2016 - 12.2020
Freshman Class President
Student Council, NHS
08.2016 - 05.2017
Creator/Captain
Slam Poetry Team, Kanye’s Baby-Northwest, NHS
08.2016 - 05.2020
Advisor
Gathering Diverse Student Alliance, D.S, NHS
08.2016 - 05.2019
Education Leader
Character Conversations, NHS
08.2016 - 01.2020