Pamely Felipe
The Bronx,NY
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Orthodontic Assistant
Tend Dental
04.2025 - Current
- Assisted orthodontists in patient care, ensuring comfort and adherence to treatment plans.
- Prepared and maintained dental instruments, enhancing operational efficiency during procedures.
- Educated patients on oral hygiene practices, improving compliance with treatment regimens.
- Managed scheduling and patient flow, optimizing office workflow and reducing wait times.
Dental Assistant
Bella Smiles Orthodontics
08.2023 - 04.2025
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Dental Assistant
Jackson Heights Orthodontics
07.2020 - 08.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
Airport Customer Service Agent
Serv Air
06.2016 - 05.2018
- Assisted passengers with check-in processes, ensuring a smooth and efficient experience.
- Facilitated the boarding process for passengers, maintaining an organized and efficient environment.
- Collaborated with airline staff to address any delays or cancellations, providing prompt updates to affected passengers.
- Supported colleagues during peak hours by taking on additional tasks when needed.
Education
Certificate Program - Dental Assistant
Monroe Community College
Rochester, NY01.2024
Bachelor's Degree In Tourism - Tourism
Universidad Abierta Para Adultos (UAPA)
Santiago, Dominican Republic07.2017
Skills
- Professionalism and Etiquette
- Cross-Training Capabilities
- First Aid Training
- Complex Problem-Solving
- Personable communication
- Patient flow management
- Certified in CPR/AED
- Emergency procedures
- Cross-cultural awareness
- Security awareness
- Teamwork and collaboration
- Quick thinking
Certification
- COA - Certified Orthodontic Assistant
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Orthodontic Assistant
Tend Dental
04.2025 - Current
Dental Assistant
Bella Smiles Orthodontics
08.2023 - 04.2025
Dental Assistant
Jackson Heights Orthodontics
07.2020 - 08.2023
Airport Customer Service Agent
Serv Air
06.2016 - 05.2018
Certificate Program - Dental Assistant
Monroe Community College
Bachelor's Degree In Tourism - Tourism
Universidad Abierta Para Adultos (UAPA)
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