Pammela Molina
Arlington,TX
Summary
Results-driven Service Coordinator with a proven track record in optimizing service schedules and enhancing customer satisfaction. Skilled in strategic planning and conflict resolution to streamline operations.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Service Coordinator
Discount Tire
06.2021 - Current
- Coordinated service schedules to optimize team efficiency and enhance customer satisfaction.
- Managed inventory levels, ensuring timely availability of products for customer needs.
- Trained new employees on service protocols and company standards to maintain operational excellence.
- Developed process improvements that streamlined service delivery and reduced turnaround times.
- Oversaw daily operations, ensuring compliance with safety protocols and company policies.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
Education
Aviation
Tarrant County College
Fort Worth, TX05.2028
Skills
- Self-awareness
- Innovation skills
- Critical thinking
- Conflict resolution
- Strategic planning
- Visual flight rules
- Helicopter operations
- Traffic pattern operations
Accomplishments
I am a member of the Texas Army National Guard. I enlisted in April 2025, and since then, I have been awarded two achievement medals, a MOVSM medal, several challenge coins, and, most recently, my aviator wings. My first achievement medal was awarded to me while in basic training; I was named the soldier leader of the cycle for my company of 240soliders. During advanced individual training, I earned my aviator wings, received a MOVSM medal for volunteer work, and earned my second achievement medal for being named distinguished honor graduate in my MOS 15Q air traffic controller.
Certification
Military-certified air traffic controller
I am a licensed private pilot-rotary since July of 2025
I am certified in BLS
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Service Coordinator
Discount Tire
06.2021 - Current
Aviation
Tarrant County College