Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Pammela Redfearn

Florence,USA

Summary

Achieved high levels of customer satisfaction through proactive conflict resolution and effective communication. Enhanced team performance by adapting to changing needs and focusing on empathetic service delivery. Recognized for reliability and commitment to organizational goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

WFH Customer Service Representative

Conduent
- Current

Mill Technician

Domtar
Bennettsville, SC
- Current
  • Fork lift
  • Clamp truck
  • Machine operator

Work from Home Customer Service Representative

Alorica
Florence, SC
09.2022 - 04.2023
  • Call center
  • Health insurance
  • Work from home

Customer Service Representative

Alorica
09.2022 - 04.2023
  • Work from home assisting customers

Machine Operator

Mohawk Industries
Bennettsville, SC
05.2018 - 05.2020
  • Performed all machine functions and cleanliness of product

Walmart Stocker/cashier/deli

Walmart
Myrtle Beach, SC
05.2016 - 01.2018
  • Overnight stocking
  • Performed all deli functions

Kroger deli

Kroger
Myrtle Beach, SC
03.2015 - 05.2016
  • Performed all deli functions

Housekeeper

Wyndham Hotels & Resorts
Myrtle Beach, SC
01.2015 - 07.2015

Housekeeper

Shore Crest Hotel
Myrtle Beach, SC
02.2014 - 06.2014

Education

Bachelor of Science - biology

Coastal Carolina University
Conway, SC

Associate's degree - High School Diploma

Cheraw High School
Cheraw, SC
2011

Skills

Customer service

Problem Solving

High volume calls

Hair health

Hairstyling

Certification

  • Forklift Certification
  • April 2023 to Present
  • CPR Certification
  • April 2011 to Present
  • Need refresher
  • Driver's License
  • Cosmetology License

Languages

English

Timeline

Work from Home Customer Service Representative

Alorica
09.2022 - 04.2023

Customer Service Representative

Alorica
09.2022 - 04.2023

Machine Operator

Mohawk Industries
05.2018 - 05.2020

Walmart Stocker/cashier/deli

Walmart
05.2016 - 01.2018

Kroger deli

Kroger
03.2015 - 05.2016

Housekeeper

Wyndham Hotels & Resorts
01.2015 - 07.2015

Housekeeper

Shore Crest Hotel
02.2014 - 06.2014

WFH Customer Service Representative

Conduent
- Current

Mill Technician

Domtar
- Current

Bachelor of Science - biology

Coastal Carolina University

Associate's degree - High School Diploma

Cheraw High School
Pammela Redfearn