Pamsy Booth
Leesburg,FL
Summary
Dynamic professional with a proven track record at Bright Now Dental, excelling in data entry and document management. Recognized for enhancing operational efficiency and fostering team collaboration. Skilled in scheduling appointments and delivering exceptional customer service, demonstrating a dedicated team player attitude and strong time management abilities.
Overview
9
9
years of professional experience
Work History
Front Office/Back Office Specialist
Bright Now Dental
03.2016 - 03.2022
- Assisted with data entry and document management to streamline administrative processes.
- Supported team in processing customer inquiries and resolving issues efficiently.
- Maintained accurate records and updated databases to ensure data integrity.
- Collaborated with colleagues to improve workflow and enhance team communication.
Scheduling Coordinator
Central Florida Pulmonary Group
01.2013 - 03.2016
- Coordinated daily scheduling for patient appointments, optimizing workflow and enhancing operational efficiency.
- Facilitated communication between medical staff and patients to ensure clarity in scheduling processes.
- Implemented electronic scheduling systems, improving the accuracy of appointment management and tracking for 24 doctors.
- Developed training materials for new staff on scheduling protocols and software utilization.
- Led team meetings to discuss scheduling challenges, fostering collaboration and identifying process improvements.
Education
Bachelor of Arts - Business
Indiana University, Bloomington
Bloomington, INSkills
- Experienced in accurate data input
- Invoice processing
- Data entry expertise
- Document management
- Positive attitude
- Dental terminology
- Customer service
- Time management
- Verbal and written communication
- Valid Driver's license
- Dedicated team player
- File organization
- Scheduling appointments
Timeline
Front Office/Back Office Specialist
Bright Now Dental
03.2016 - 03.2022
Scheduling Coordinator
Central Florida Pulmonary Group
01.2013 - 03.2016
Bachelor of Arts - Business
Indiana University, Bloomington
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