P. An Huynh
Roswell,USA
Summary
Motivated Sales Representative with expertise in lead outreach, strategic planning, and operational management. Skilled in canvassing, prospecting, and identifying client needs. Strong relationship-building and influencing abilities to secure support and commitment. Effective communicator with a track record of thriving in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
D2D Brightspeed sale representative
Brightspeed
Kingsport, TN
08.2024 - Current
- Achieved six-figure personal commission through three years of direct sales experience.
- Exceeded customer expectations by delivering exceptional service both on the phone and in person.
- Resolved customer complaints swiftly, enhancing overall satisfaction.
- Resolved customer complaints in a professional manner while remaining empathetic to their concerns.
- Demonstrated strong problem solving skills when faced with challenging situations or complex inquiries from customers.
- Collaborated with team members to improve service delivery.
- Collaborated with colleagues in other departments to ensure that all customer needs were met effectively.
- Processed orders and managed customer accounts efficiently.
- Maintained accurate records of customer interactions and transactions.
- Utilized CRM software to track customer engagement effectively.
- Supported marketing efforts by promoting new products to clients.
- Trained new representatives on company policies and procedures.
- Participated in training sessions designed to improve overall job performance.
D2D sale agent
Vivint
Roswell, GA
08.2023 - 07.2024
- Supported sales initiatives by promoting new services and offers actively.
- Educated clients on system features and benefits effectively.
- Delivered excellent service via inbound and outbound calling efforts, meeting established minimum targets.
- Assisted customers with product inquiries and service requests, fostering informed purchasing decisions.
- Conducted follow-up calls to ensure customer satisfaction, reinforcing customer relationships and loyalty.
- Developed customer relationships and ensured satisfaction with services.
- Collaborated with team members to resolve customer issues swiftly.
- Provided technical support for smart home devices and systems.
- Participated in training sessions to enhance product knowledge, improving ability to address customer needs.
Insurance Agent
PFA
San Jose, CA
01.2019 - 11.2020
- Delivered comprehensive insurance policy information and tailored recommendations to meet client needs.
- Educated customers on diverse coverage options and benefits, enhancing their understanding and decision-making.
- Assisted clients in completing insurance applications and processing claims efficiently.
- Built strong client relationships, fostering satisfaction and trust in services provided.
- Collaborated with team members to streamline workflow and improve customer service processes.
Cashier
Carl Jr
San Jose, CA
03.2018 - 07.2019
- Processed customer transactions with attention to detail, ensuring accuracy and efficiency.
- Maintained organized and clean checkout area, enhancing customer experience.
- Assisted customers with product inquiries and selections, providing personalized service.
Education
High school diploma - GED
Campbell adult education
San Jose, CABachelor's degree -
Campbell adult education
San Jose, CASkills
- Direct Sales
- B2B sales
- Lead Generation
- Closing sales
- Deal closing
- Field Sales
- Prospecting
- Sales Collaboration
- Sales Forecasting
- Lead Tracking
- Market Analysis
- Service Promotion
- Retail sales
- Customer service
- Customer Relations
- Customer support
- Veterinary experience
- Marketing
- Sales
- Leadership
- Field Sales
Certification
- Insurance License, 04/01/19, Present, I have license in insurance and I'm a sale agent
- Completed Door Driven 25 hours sale breakdown course.
Additional Information - Authorized To Work
Authorized to work in the US for any employer
Timeline
D2D Brightspeed sale representative
Brightspeed
08.2024 - Current
D2D sale agent
Vivint
08.2023 - 07.2024
Insurance Agent
PFA
01.2019 - 11.2020
Cashier
Carl Jr
03.2018 - 07.2019
High school diploma - GED
Campbell adult education
Bachelor's degree -
Campbell adult education