Professional Summary
Overview
Work History
Education
Skills
Timeline

Panama Hanks

Greenstar Mechanical
Cedar Creek,TX
13
years of professional experience

Dynamic professional with a proven track record at Lowes Home Improvement, excelling in customer service and team leadership. Recognized for enhancing sales through effective training and inventory management, while demonstrating strong problem-solving and time management skills. Committed to achieving operational excellence and fostering a collaborative work environment.

Work History

Assistant

13 Years 5 Months
Greenstar Mechanical | 03.2013 - Current
  • Assist with gathering tools / equipment need for specific jobs
  • Maintain clean orderly work space
  • Assist with clean up after jobs are complete
  • Assist with putting tools / equipment back in proper place after use
  • Assist with coordination of jobs according to priority

Sales Associate

2 Years 4 Months
Lowes Home Improvment | 02.2023 - 06.2025
  • Delivered exceptional customer service to enhance shopping experiences and drive repeat business.
  • Assisted customers in product selection, providing tailored recommendations based on individual needs.
  • Maintained accurate inventory levels through effective stock management and replenishment practices.
  • Trained new team members on sales techniques and operational procedures to ensure efficient workflows.

Team Lead

4 Years 10 Months
Lowes Home Improvment | 04.2018 - 02.2023
  • Assist with resolution of customer complaints
  • Receive product with use of bill of lading
  • Create schedules for associates based on business needs
  • Led team in achieving store sales goals through effective training and resource allocation.
  • Streamlined inventory management processes, reducing stock discrepancies and improving accuracy.
  • Supervised daily operations, ensuring adherence to safety protocols and efficient workflow.
  • Trained and mentored team members on product knowledge and customer service best practices.
  • Coordinated inventory management, optimizing stock levels to reduce shortages and excess.

Education

Associate of Science - Nursing Science

Southern Online Institute | Austin, TX | 05-2011

Skills

Fast learner
Time management
Attention to detail
Problem-solving
Workload management
File and record keeping
Task prioritization
Operations support

Timeline

Sales Associate

Lowes Home Improvment
02.2023 - 06.2025Read More

Team Lead

Lowes Home Improvment
04.2018 - 02.2023Read More

Assistant

Greenstar Mechanical
03.2013 - CurrentRead More

Southern Online Institute

Associate of Science from Nursing Science
Read More
Panama Hanks