Dynamic professional with a proven track record at Lowes Home Improvement, excelling in customer service and team leadership. Recognized for enhancing sales through effective training and inventory management, while demonstrating strong problem-solving and time management skills. Committed to achieving operational excellence and fostering a collaborative work environment.
Work History
Assistant
13 Years 5 Months
Greenstar Mechanical | 03.2013 - Current
Assist with gathering tools / equipment need for specific jobs
Maintain clean orderly work space
Assist with clean up after jobs are complete
Assist with putting tools / equipment back in proper place after use
Assist with coordination of jobs according to priority
Sales Associate
2 Years 4 Months
Lowes Home Improvment | 02.2023 - 06.2025
Delivered exceptional customer service to enhance shopping experiences and drive repeat business.
Assisted customers in product selection, providing tailored recommendations based on individual needs.
Maintained accurate inventory levels through effective stock management and replenishment practices.
Trained new team members on sales techniques and operational procedures to ensure efficient workflows.
Team Lead
4 Years 10 Months
Lowes Home Improvment | 04.2018 - 02.2023
Assist with resolution of customer complaints
Receive product with use of bill of lading
Create schedules for associates based on business needs
Led team in achieving store sales goals through effective training and resource allocation.
Streamlined inventory management processes, reducing stock discrepancies and improving accuracy.
Supervised daily operations, ensuring adherence to safety protocols and efficient workflow.
Trained and mentored team members on product knowledge and customer service best practices.
Coordinated inventory management, optimizing stock levels to reduce shortages and excess.