Pang Yang
Saint Paul,MN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level HR Administrative Assistant position, ready to help team achieve company goals. Experienced with HR administrative tasks, ensuring seamless coordination and support within HR department. Utilizes effective organizational skills and attention to detail to manage employee records and assist in recruitment processes. Track record of fostering positive employee relations and maintaining compliance with HR policies.
Overview
9
9
years of professional experience
Work History
HR Administrative Assistant II
The Salvation Army
07.2023 - Current
- Efficiently managed personnel files, ensuring all documents were up-to-date and in compliance with legal requirements.
- Acted as a reliable point of contact for employees and employers seeking information on company policies, employment authorization, onboarding or general HR recruiting matters.
- Maintained confidentiality of sensitive HR information, adhering to strict privacy guidelines at all times.
- Contributed to a positive company culture by planning engaging team-building events and activities.
- Supported recruitment efforts by coordinating job postings, reviewing resumes, running background checks and ensuring employee's work eligibility .
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Created and completed personnel action forms for hires, terminations and title, position, or wage changes .
Cashier
Menards
03.2023 - Current
- Worked flexible schedule and extra shifts to meet business needs
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Boba Barista
Ding Tea
10.2021 - 12.2022
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained supply levels on counter and customer areas to meet typical demands.
- Welcoming and providing Customers with a helping hand
- Provided services by taking orders, answering questions, completing catering orders and cleaning up.
- Maintained consistent attendance regularly.
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
- Assisted customers with dietary restrictions, suggesting suitable alternatives when necessary.
- Enhanced customer satisfaction by crafting high-quality boba beverages with precision and consistency.
Cashier and Waitress
Kim's Kitchen
06.2018 - 08.2021
- Kept server areas cleaned and stocked to increase efficiency while working tables
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Answered customers' questions, recommended items, and recorded order information.
Tutor
Right Track
01.2016 - 06.2017
- Planned for events that allowed children to expand their academic growth while still having fun.
- Provided homework assistance using specific curriculum and materials.
- Assisted students in developing study skills and strategies.
- Created positive and encouraging learning environment to foster love for learning among students.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students with accurate feedback and positive reinforcement.
Education
High School Diploma -
Central Senior High
Saint Paul, Minnesota06.2021
Skills
- Speedy and Efficient
- I-9 documentation
- Communication
- Organization and Prioritization
- Problem Solving
- Recruitment support
- Human resources administration
- Administrative assistance
- Exceptional customer service
Timeline
HR Administrative Assistant II
The Salvation Army
07.2023 - Current
Cashier
Menards
03.2023 - Current
Boba Barista
Ding Tea
10.2021 - 12.2022
Cashier and Waitress
Kim's Kitchen
06.2018 - 08.2021
Tutor
Right Track
01.2016 - 06.2017
High School Diploma -
Central Senior High
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