Summary
Overview
Work History
Education
Skills
Tech Stack And Tools
Timeline
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Pankaj Saini

Fremont,California

Summary

Innovative and strategic engineering leader with 14+ years of experience scaling high-performing teams, delivering complex software platforms, and aligning technology with business outcomes. Expert in building resilient, scalable systems with deep domain knowledge in eCommerce — including checkout, payments, catalog, and personalization. Proven track record of developing modern digital ecosystems that unify engineering, product, and business functions to drive innovation, accelerate delivery, and enable long-term growth.

Overview

14
14
years of professional experience

Work History

Senior Engineering Manager

Tesla Inc
Fremont, USA
09.2022 - Current
  • Lead an 100+ member engineering organization (backend, frontend, QA, DevOps), delivering large-scale, high-impact digital solutions with global reach.
  • Defined and executed technical vision and multi-year roadmaps, aligning engineering outcomes with product and business objectives while balancing delivery and technical debt.
  • Partnered with senior product and business leaders to define roadmaps, balance technical debt with delivery, and align engineering with company objectives.
  • Scaled Tesla’s eCommerce platform to 30+ countries, architected for high-traffic global product launches (Tesla Tequila, Action Figure Bot, CyberWhistle) and end-to-end order-to-delivery automation.
  • Designed and launched a customer referral program, increasing user acquisition and brand advocacy.
  • Built AI-powered eCommerce chatbots that reduced customer support dependency by 50% and deployed AI agents for anomaly detection in demand forecasting and shipping delays.
  • Developed AI-powered chatbots and assistants integrated into internal apps, reducing redundant work and improving employee & customer experience.
  • Replaced legacy tools like Workday and Kronos with a custom-built HR and Time Tracking system, tailored to internal workflows and cost efficiency.
  • Led cross-functional integrations with external vendors and internal teams to ensure scalable, secure, and business-aligned system interoperability.

Engineering Manager

Tesla Inc
Fremont, USA
08.2020 - 09.2022
  • Led multiple cross-functional engineering teams (20+ FTEs)
  • Architected reusable eCommerce APIs to support cross-channel purchasing, including accessory purchases tied to Tesla vehicle reservations.
  • Partnered with product and design to define MVP scope, iterate rapidly through feedback loops, and accelerate time-to-value.
  • Spearheaded eCommerce migration from AWS to on-prem Kubernetes infrastructure, improving system performance, cost control, and deployment flexibility.
  • Owned and scaled Tesla Location 360, the company-wide repository of owned and leased locations, consumed by 100+ internal systems and stakeholders.
  • Streamlined Agile SDLC processes for new projects, implementing best practices that improved delivery speed and team velocity across multiple squads.

Staff Software Engineer

Tesla Inc
Fremont, USA
12.2018 - 08.2020
  • Built and maintained core features in Tesla’s mission-critical eCommerce platform; contributed to the successful launch of sites in 20+ countries.
  • Designed and launched Tesla’s iOS and Android mobile apps for eCommerce and the customer referral program, extending platform reach and engagement.
  • Developed a product recommendation engine to personalize shopping experiences, increasing relevance and customer conversion.
  • Continuously optimized front-end and back-end performance to improve site speed, user experience, and conversion rates.

Senior Software Engineer

Tesla Inc
Fremont, USA
12.2017 - 12.2018
  • Built and maintained core features of the Tesla eCommerce platform during its initial international expansion, supporting launches in 3 countries.
  • Mentored junior engineers and introduced peer code review practices, improving code quality and team collaboration.
  • Developed internal tools for the eCommerce business team to automate manual workflows, increasing operational efficiency and reducing redundancy.
  • Contributed to DevOps pipelines, enhancing deployment stability and reducing release-related issues by 40%.

Senior Technical Lead

HCL Technologies & HCL America Inc.
03.2011 - 12.2017
  • Worked as a consultant with enterprise clients including T-Mobile, Trimble, and Symantec, leading eCommerce development initiatives across multiple industries.
  • Designed and built a scalable eCommerce platform from scratch for T-Mobile Inc., enabling high-traffic transactions and delivering a personalized shopping experience.
  • Integrated Adobe Experience Manager (AEM) with the commerce engine to create a seamless, content-driven shopping journey.
  • Delivered complex cloud and API integrations, including AWS, Amazon S3, ARIA Billing, SafeNet Entitlement, and Vertex Tax Engine.
  • Led cross-timezone agile squads, implementing end-to-end CI/CD pipelines to improve delivery speed and code quality across global teams.

Education

Bachelor of Technology - Computer Science & Engineering

Skills

  • Ecommerce Domain Expertise
  • Technical Vision & Strategy
  • Organizational Leadership
  • Platform Engineering Excellence
  • Operational Excellence
  • Cross-Functional Collaboration
  • AI & Intelligent Automation

Tech Stack And Tools

AWS, Java, Spring Framework, Springboot, React, Python, PyTorch, scikit-learn, Langchain, Clickhouse, MySQL, Docker, Kubernetes, Splunk, Prometheus, Ops-Genie, Jira, Confluence, GitHub, Maven, ElasticPath Commerce Engine

 

Sun Certified Java Programmer

Timeline

Senior Engineering Manager

Tesla Inc
09.2022 - Current

Engineering Manager

Tesla Inc
08.2020 - 09.2022

Staff Software Engineer

Tesla Inc
12.2018 - 08.2020

Senior Software Engineer

Tesla Inc
12.2017 - 12.2018

Senior Technical Lead

HCL Technologies & HCL America Inc.
03.2011 - 12.2017

Bachelor of Technology - Computer Science & Engineering

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