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Dedicated and adaptable professional with experience in customer service, sales, and event operations. Recognized for reliability during long, fast-paced shifts, and for delivering positive experiences to both customers and teams. Skilled at building strong relationships, maintaining organization under pressure, and contributing to smooth day-to-day operations. Currently pursuing a Bachelor of Science in Business Management, combining practical work experience with developing leadership skills, and business expertise.

Enthusiastic and detailed-oriented professional with 4+ years of experience in customer service and fast-paced environments. Skilled in communication, multitasking and client care, with experience in both clinical and customer-facing roles.

Dynamic Marketing Specialist recognized for orchestrating promotional events that significantly boost brand visibility and drive sales. Expertise in cultivating strategic partnerships and implementing creative marketing strategies, resulting in enhanced audience engagement and increased attendee satisfaction. Strong leadership skills foster a collaborative team environment that consistently achieves high-performance outcomes.

I am a driven and creative final-year Bachelor of Arts student majoring in Media, Culture and Communications, with a minor in Public Relations and Social Media. I bring a dynamic blend of academic knowledge and hands-on industry experience across social media management, digital marketing, and brand communications. I pride myself on my ability to build meaningful connections, understand audience behaviour, and translate insights into impactful media strategies.

My passion for the media and communications space is matched by a strong work ethic and a collaborative, can-do attitude. These qualities are complemented by my experience in content creation, campaign coordination, and brand storytelling—developed through my work with both nonprofit organisations and high-profile commercial clients. This diverse background has given me a well-rounded understanding of digital trends, public engagement strategies, and the importance of aligning creative output with broader organisational goals.

Paola Andrea De La Matta Rodríguez

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Sales and Lead Generation Representative

Waitress / Moza

Fashion Model – Promotional & Runway

Brand Promoter

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High School Diploma -

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Certification

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Sales and Lead Generation Representative

Waitress / Moza

Fashion Model – Promotional & Runway

Brand Promoter

High School Diploma -

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