Paola Carrillo
Elmhurst,IL
Summary
Seasoned Shipping Clerk familiar with shipping and receiving procedures and protocols. Successful record working with carriers and other vendors to plan successful strategies and control costs. Well-versed in shipment inspection, inventory management and document processing.
Overview
2
2
years of professional experience
Work History
Shipping Clerk
GHP Group Inc
Elk Grove Village, IL
01.2023 - Current
- Verified shipping documents for accuracy.
- Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.
- Generated and maintained records of shipments, such as bills of lading, invoices, orders, and other required documentation.
- Maintained inventory control system to ensure accurate tracking of all shipped items.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
Customer Service Representative
Apex Logistics
1905 S Mt Prospect Rd, Des Plaines, Il 60018
09.2022 - 11.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
Warehouse Worker
Apex Logistics
3701 Centrella St, Franklin Park, IL 60131
06.2022 - 10.2022
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Processed returns of defective merchandise as required.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Assisted in packaging and labeling of products for shipment.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
Education
High School Diploma -
Timothy Christian School
Elmhurst, IL05-2022
Skills
- Shipping and receiving
- Pallet building
- Carrier Coordination
- Order Management
- Data Entry
- Inventory Software
- Warehouse Software Systems
- Microsoft Office Suite
- Barcode scanning
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Shipping Clerk
GHP Group Inc
01.2023 - Current
Customer Service Representative
Apex Logistics
09.2022 - 11.2022
Warehouse Worker
Apex Logistics
06.2022 - 10.2022
High School Diploma -
Timothy Christian School
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