Paola Delgado
Simonton,TX
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Blessington Farms
04.2023 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Provided primary customer support to internal and external customers.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Private Caregiver
Family Practice Doctor
01.2021 - 01.2023
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Maintained clean, safe, and well-organized patient environment.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Education
High School Diploma -
U.E.P Instituto Juan XXIII
Tinaquillo, Venezuela07.2022
Skills
- Meal Preparation
- Resident Care
- Lifting 80 lbs pounds
- Friendly and Outgoing
Timeline
Customer Service Representative
Blessington Farms
04.2023 - Current
Private Caregiver
Family Practice Doctor
01.2021 - 01.2023
High School Diploma -
U.E.P Instituto Juan XXIII
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