Paola Delunas
Sarasota,Florida
Summary
Motivated and adaptable USF Biology student with a strong background in customer service, event coordination, and team collaboration. Skilled in organizing community initiatives, supporting high-volume operations, and building positive relationships with diverse groups. Multilingual communicator (English, Italian, Spanish, Portuguese) with proven ability to manage multiple responsibilities while maintaining professionalism and attention to detail.
Overview
6
6
years of professional experience
Work History
Veterinary Assistant
Animal Hospital at Lakewood Ranch
Sarasota, Florida
05.2024 - Current
- Assisted veterinarians during examinations and treatments for various animal species.
- Prepared surgical instruments and maintained a sterile environment in the clinic.
- Monitored animal vitals and reported changes to veterinary staff promptly.
- Administered medications and vaccines as directed by veterinary professionals.
- Handled pet records using clinic management software for accurate documentation.
- Managed inventory of supplies, ensuring availability for daily operations.
- Provided compassionate support to pet owners during difficult situations in the clinic.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Dispensed medications orally or topically as directed by veterinarian.
- Cleaned and sterilized exam rooms between appointments.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
- Maintained accurate medical records of all patients.
- Obtained information and history from clients to maintain medical charts.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Scrubbed, counted, and packed surgical instruments and drapes for autoclave sterilization.
- Ensured that cages were kept clean at all times.
- Operated radiographic and ultrasound equipment.
- Performed routine laboratory tests including urinalysis, microbiology cultures and hematology.
- Prepared laboratory slides for microscopic examinations.
- Ordered medication refills when needed.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
Farmer's Market Vendor
Olive branch and more
Sarasota, Florida
10.2022 - 05.2024
- Set up vendor booth to showcase fresh produce and local products.
- Engaged customers by providing product information and answering questions.
- Processed sales transactions using point-of-sale system efficiently.
- Ensured compliance with health regulations regarding food safety practices.
- Collaborated with team members to improve customer service and market presence.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Explained products and prices to customers, demonstrating use of products.
- Stayed up-to-date on product specs and prices to accurately describe merchandise.
Gelato Server
Made In Rome
Sarasota, Florida
09.2021 - 06.2023
- Provided excellent customer service while serving gelato to guests.
- Maintained cleanliness and organization of the gelato display area.
- Handled cash transactions accurately at the point of sale.
- Assisted with inventory management and restocking gelato supplies.
- Educated customers on gelato flavors and ingredients effectively.
- Collaborated with team members to ensure efficient service flow.
- Prepared gelato cones and cups following standard presentation guidelines.
- Responded promptly to customer inquiries and feedback during service hours.
- Resolved customer complaints in a professional manner.
- Restocked supplies as needed throughout shift.
- Greeted customers and provided exceptional customer service.
- Maintained a safe working environment by following proper hygiene protocols and safety standards.
- Demonstrated ability to take customer orders accurately and efficiently.
- Prepared orders quickly and correctly according to customer requests.
- Operated cash register efficiently and accurately processed payments.
- Ensured a clean and organized work area.
Dishwasher
Sardinia Restaurant
Sarasota, Florida
02.2020 - 08.2021
- Operated dishwashing equipment to maintain cleanliness in kitchen area.
- Sorted and stacked dishes to ensure efficient workflow during service hours.
- Assisted kitchen staff by providing clean utensils and cookware as needed.
- Disposed of waste properly to support a clean and safe environment.
- Maintained sanitation standards by cleaning workstations and equipment regularly.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
Education
Associate of Arts - Biology
State College of Florida
Bradenton, FL05-2025
High School Diploma -
Sarasota High School
Sarasota, FL05-2022
Bachelor of Science - Biology
University of South Florida
Sarasota, FLSkills
- Customer service
- Problem solving
- Time management
- Team collaboration
- Microsoft office
- Effective communication
- Meeting leadership
- Multitasking capacity
Languages
Italian
Native/ Bilingual
English
Native/ Bilingual
Spanish
Full Professional
Portuguese
Limited
Accomplishments
- Completion of the STAR program at the Boys and Girls club of Sarasota Florida where my team and I managed to organize a drive through donation for the SPARCC organization.
- 12 hours of paid research regarding the cardiovascular system at SCF through the B2B program.
Affiliations
- Member of the Drugs and Alcohol-free club during my junior and senior year of high school.
- Two donations of blood that saved the life of 3 people at a time.
- Captain of the girls weightlifting team during my senior year of high school.
- Member of the National Society of Leadership and success.
- Member of the Bridge 2 Baccalaureate program at SCF.
- 20 hours of volunteering as a tour guide at the MOTE aquarium in Sarasota, Florida.
- Several hours of experience in working as a cat and dog sitter.
- Several hours of experience in working as a babysitter.
Timeline
Veterinary Assistant
Animal Hospital at Lakewood Ranch
05.2024 - Current
Farmer's Market Vendor
Olive branch and more
10.2022 - 05.2024
Gelato Server
Made In Rome
09.2021 - 06.2023
Dishwasher
Sardinia Restaurant
02.2020 - 08.2021
Associate of Arts - Biology
State College of Florida
High School Diploma -
Sarasota High School
Bachelor of Science - Biology
University of South Florida
Similar Profiles
Robyn GicklhornRobyn Gicklhorn
Customer Service Representative at Bel-Aire Veterinary HospitalCustomer Service Representative at Bel-Aire Veterinary Hospital
Daysha WaltersDaysha Walters
Professional Experience at Lakewood Ranch HospitalProfessional Experience at Lakewood Ranch Hospital
Ingrid MagnussenIngrid Magnussen
Veterinary Assistant at Lakewood Animal HospitalVeterinary Assistant at Lakewood Animal Hospital
Julia VillavecesJulia Villaveces
Social Media Manager at Salty Stitch and Kismet SRQSocial Media Manager at Salty Stitch and Kismet SRQ
Ronald RispoliRonald Rispoli
CNA at Self-employeedCNA at Self-employeed