Paola De Sousa
Rancho Mission Viejo,CA
Summary
Mortgage professional with 15 years experience in the industry specializing in Closing and Funding various types of mortgage loans. With in-depth comprehension of the loan process ensuring accuracy, and compliance with state and federal lending laws and industry regulations. Proficient in most origination systems with extensive experience auditing and packaging sensitive documents for final loan signings in a high volume, fast-paced environment. Great organization skills and a strong eye for detail with a proven track record for being highly efficient handling and closing complex transactions. Effective communication with borrowers, investors, loan officers and third-party agents. Comfortable interacting with diverse personalities.
Overview
14
14
years of professional experience
Work History
Bridge Closing Associate
CoreVest American Finance Lender
Irvine, CA
03.2022 - 04.2024
- As a Bridge Loan Closer, my responsibilities include overseeing the efficient and accurate closing of Investor Lines of Credit for Bridge Loan Fundings which include complex transactions such as multi-asset loan funding, interest reserve loans, and Debt Service Coverage Ratio (DSCR) loans.
- Reported any discrepancies or errors in pricing or inventory levels to management.
- Approved closing statements, secured signatures on documents, and reviewed all loan conditions with title agents and customers.
- Verified that all required documentation was received prior to closing date.
- Calculated impound payments for taxes and insurance amounts.
- Coordinated with title companies to ensure timely delivery of documents to settlement agents.
- Provided guidance and support throughout the entire loan process.
- Organized files according to company standards and maintained electronic records.
- Attended weekly meetings with staff members to discuss current loan transactions.
- Worked closely and had open communication with customers to ensure a smooth transition during the loan process.
Loan Closer and Funder
Owning
Orange, CA
05.2020 - 02.2022
- As a closer and funder, my responsibilities included verifying accuracy of all signed closing documents, identifying potential issues and working to resolve those issues in a timely manner in order for loans to be cleared for funding.
- Managed a high volume of files on a daily basis.
- Maintained detailed records of all transactions including purchase agreements, deeds, mortgages.
- Researched title issues as needed to resolve any discrepancies or questions that arose during the process.
- Ensured compliance with federal regulations such as RESPA, TILA, ECOA.
Funder
Impac Mortgage dba CashCall Mortgage
Irvine, CA
08.2019 - 04.2020
- As a funder, I was responsible for the process of funding and verifying all conditions have been met prior to approving wiring of funds.
- Conducted quality control reviews on funded loans to confirm compliance with investor guidelines.
- Maintained records for all loan funding activities in the system database.
- Verified accuracy of data entered into the system by other team members.
- Coordinated with third-party vendors to secure necessary documents required for closing loans.
- Assisted internal departments with questions regarding loan status and documentation requirements.
- Processed various types of mortgage loans including FHA, VA, conventional and jumbo products.
- Reviewed loan packages to ensure accuracy of information and completeness of documents.
Reverse Mortgage Loan Closer
American Advisors Group
Orange, CA
09.2011 - 08.2019
- As a Funder, my responsibilities include reviewing documents and balancing against estimates and final HUD-1 statements, in addition to verifying all loan conditions have been met prior to wiring funds.
- Compiled loan closing packages according to lender's instructions.
- Reviewed loan documents for accuracy and completeness.
- Maintained accurate records pertaining to each loan file in compliance with company policies and procedures.
- Communicated effectively with clients via phone and email throughout the entire loan process.
- Reviewed title commitment and insurance policies to support pre-closing documentation.
- Delivered excellent customer service by identifying needs and recommending custom solutions.
- Scheduled loans with attorneys to close within expiration dates.
- Tracked and reconciled trailing documentation to prepare files for shipping.
- Worked with third-party vendors to address and clear loan closing requirements.
- Prepared and delivered loan documents to title and escrow teams.
- Coordinated the timely funding of loans by communicating with underwriting and title departments at various lending institutions.
- Resolved any discrepancies found during the closing process in a timely manner.
Audit Specialist
FLEX CLOSING CORP
Irvine, CA
12.2009 - 09.2011
- Digitally audited and provided packaged loan closing documents for notary signings
- Liaison between Escrow agents, Loan officers, Title companies, and Notaries
- Single point of contact for the document signing cycle which included assigning notaries based on signing location, preparing all document packages for signing, and follow up of table signings.
- Reviewed client's existing policies, procedures, and processes for compliance with applicable regulations.
- Prepared audit reports outlining findings and recommending corrective action plans to improve process efficiency.
Education
English and Communications
CERRITOS COLLEGE
06.2006
L.A.U.S.D. Magnet Program
GARFIELD HIGH SCHOOL
06.2003
Skills
- Salesforce, Encompass and Empower Proficiency
- Understanding Of Purchase Contracts
- TRID Paperwork Understanding
- Document Preparation and Validation
- Record And File Management
- Prioritization and Organization
- Client Engagement And Assistance
- Writing And Verbal Communication
- Interpersonal Skills
- Training And Coaching
Accomplishments
- Closed 200+ loans in a single month
- Funder of the Year Award 2018
- Customer Service Award 2017
- Funder of the Year Award 2015
Timeline
Bridge Closing Associate
CoreVest American Finance Lender
03.2022 - 04.2024
Loan Closer and Funder
Owning
05.2020 - 02.2022
Funder
Impac Mortgage dba CashCall Mortgage
08.2019 - 04.2020
Reverse Mortgage Loan Closer
American Advisors Group
09.2011 - 08.2019
Audit Specialist
FLEX CLOSING CORP
12.2009 - 09.2011
English and Communications
CERRITOS COLLEGE
L.A.U.S.D. Magnet Program
GARFIELD HIGH SCHOOL
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