Paola Flores
San Antonio,TX
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Current nursing student seeking more knowledge in pediatrics so help better my skills.
Overview
5
5
years of professional experience
Work History
Resgistrar/Patient Access Representative
Parallon Healthcare
02.2023 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Providing excellent customer service by promptly answering patient inquiries.
- Registered patients for labs, surgeries and radiology.
Server
Osaka Steakhouse
02.2022 - 04.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Receptionist
BayMark Health Services
01.2021 - 01.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
Cashier
Bill Millers Bar-B-Q
06.2018 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Supported kitchen team by being responsive and pitching in to complete tasks.
- Maintained composure and work quality while under stress.
Education
LPN - Practical Nursing
Galen College of Nursing
San Antonio, TX04.2025
Skills
- Benefits Explanations
- Complaint Processing
- 50 WPM Typing Speed
- Workstation Sanitation
Timeline
Resgistrar/Patient Access Representative
Parallon Healthcare
02.2023 - Current
Server
Osaka Steakhouse
02.2022 - 04.2023
Receptionist
BayMark Health Services
01.2021 - 01.2022
Cashier
Bill Millers Bar-B-Q
06.2018 - 04.2021
LPN - Practical Nursing
Galen College of Nursing
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