Paola Franqui
Orlando,FL
Summary
High-performing Social Media Manager with solid experience in networking, marketing and crisis management. Adept in creating and implementing effective communication strategies. Collaborative and committed to nurturing relationships with stakeholders, media and clients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Social Media Manager
Resource Employment Solutions
03.2022 - Current
- Increased brand awareness by developing and implementing effective social media strategies.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
- Developed targeted advertising campaigns, driving website traffic and generating leads.
General Manager, Administration
Chipotle Mexican Grill
03.2017 - 03.2022
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Developed and executed strategic plans for increased productivity, profitability, and overall business growth.
- Led cross-functional teams to achieve key performance indicators and drive positive results across the organization.
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Increased customer satisfaction by implementing effective staff training and performance management programs.
Education
No Degree - Business Administration And Management
Valencia College
Orlando, FL01.2020
High School Diploma -
St. Cloud High School
Saint Cloud, FL05.2016
Skills
- Content Development
- Digital Media
- Audience Analysis
- Post Optimization
- Photo and Video Editing
- Content Creation
- Teamwork and Collaboration
- Adobe and Photoshop Knowledge
- Customer Relationship Management
- Quality Management
Certification
- Adobe and Photoshop Training
- Certified as a ServeSafe Proctor-Food Industry
Music, Dancing, Roller-skating, Pool, Golf and Traveling
I am an outgoing person that loves to express herself by activities.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary
Timeline
Social Media Manager
Resource Employment Solutions
03.2022 - Current
General Manager, Administration
Chipotle Mexican Grill
03.2017 - 03.2022
No Degree - Business Administration And Management
Valencia College
High School Diploma -
St. Cloud High School
- Adobe and Photoshop Training
- Certified as a ServeSafe Proctor-Food Industry
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