Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Awards
Generic

Paola Garcia

San Antonio

Summary

Dependable sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, customer service, and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.

Overview

4
4
years of professional experience

Work History

Sales Associate

Alo Yoga, La Cantera
05.2024 - Current
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Operations crew member

Student Union, UTSA
03.2022 - 10.2022
  • Assisted operations manager with planning of routine operations and special projects.
  • Participated in manual event setup and takedown while making sure the event holders had a smooth experience.
  • Managed day-to-day department operations with effective workflow coordination.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Front desk associate

Department of liberal arts, UTSA
08.2021 - 12.2021
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Performed basic daily bookkeeping tasks.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Conducted daily updates to social media profiles to boost company online presence.

Education

BBA - Business Marketing

University of Texas At San Antonio
05.2024

Skills

  • Bilingual communications
  • Operational expertise
  • Teamwork and collaboration
  • Effective problem resolution
  • Proficient in technical writing
  • Goal oriented
  • Skilled in Microsoft Office
  • Service excellence
  • Relationship building

LANGUAGES

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

Alo Yoga, La Cantera
05.2024 - Current

Operations crew member

Student Union, UTSA
03.2022 - 10.2022

Front desk associate

Department of liberal arts, UTSA
08.2021 - 12.2021

BBA - Business Marketing

University of Texas At San Antonio

Awards

UTSA Honor Roll 2020-2024 

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