Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Paola Gonzalez

Miami

Summary

Someone who is reliable and well-organized, capable at handling several tasks at once while maintaining a positive attitude. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Substitute Teacher

Kelly Education
02.2024 - Current
  • Enforced school and class rules to maintain order in classroom.
  • Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.

Customer Service Manager

Specialized Pest Control
10.2017 - Current
  • Answered phone promptly and directed incoming calls to correct offices.
  • Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone, or postal mail.
  • Organized, maintained and updated information in computer databases.
  • Scheduled office meetings and client appointments for staff teams.
  • Resolved customer problems and complaints.
  • Worked effectively in fast-paced environments.
  • Worked well in a team setting, providing support and guidance.

Education

High School Diploma -

North Miami Beach High School
North Miami Beach, FL
06.2004

Skills

  • Schedule oversight
  • Employee Scheduling
  • Customer Service
  • Good Judgment
  • Professional and Courteous
  • Staff Training
  • Organization and Time Management
  • Flexible and Adaptable
  • Certified in CPR/AED

Languages

Spanish
Limited Working

Timeline

Substitute Teacher

Kelly Education
02.2024 - Current

Customer Service Manager

Specialized Pest Control
10.2017 - Current

High School Diploma -

North Miami Beach High School

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Paola Gonzalez