Paola Hernandez Ruiz
Landover Hills,MD
Summary
Adaptable Cashier and Sandwich Maker with excellent customer service record, including completing orders, replenishing serving stations and cleaning skills. Assisted servers by collecting payments, issuing receipts and setting order trays before delivering food to customers’ tables. Light-hearted and friendly professional with superb client engagement skills.
Overview
11
11
years of professional experience
Work History
Cashier Sandwich Maker
Charleys Philly Cheese Steak
Lanham, MD
02.2026 - 04.2026
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
- Maintained cleanliness and organization of front counter and dining area to enhance customer experience.
- Assisted in training new cashiers on operational procedures and customer interaction techniques.
Greenbelt
Jersey Mike’s
MD
09.2025 - 02.2026
Cashier & Sandwich Maker
Wendys
Portland, ME
07.2015 - 07.2021
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Maintained cash drawer of $[Amount] or more per shift.
- Worked closely with shift manager to solve problems and handle customer.
Education
Associate of Applied Science - Criminal Justice
Prince George’s Community College
Largo, MD05.2027
High School Diploma - undefined
Community Based Classroom
Bladensburg, MD05.2021
Skills
- Bilingual
- Packaging and Labeling
- Cleaning and Sanitizing
- Stocking and Replenishment
- Workstation Setup and Breakdown
- Time Management and Prioritization
- Attention to Detail
- Handling Complaints
- Daily Food Preparation
- Dependable and Cooperative
- Customer Relations
- Payment Processing
LANGUAGES
English
Spanish
Timeline
Cashier Sandwich Maker
Charleys Philly Cheese Steak
02.2026 - 04.2026
Greenbelt
Jersey Mike’s
09.2025 - 02.2026
Cashier & Sandwich Maker
Wendys
07.2015 - 07.2021
High School Diploma - undefined
Community Based Classroom
Associate of Applied Science - Criminal Justice
Prince George’s Community College