Summary
Overview
Work History
Education
Skills
Personal Skills
Languages
References
Timeline
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Paola Lopez-Maqueda

Dunn,NC

Summary

Dedicated and adaptable learner with a proven track record of delivering exceptional service and support in fast-paced environments. Skilled in coordination diverse tasks while maintaining high standards of quality and efficiency. Eagar to contribute to a team-driven atmosphere with a strong focus on customer satisfaction. Enthusiastic about embracing new challenges and rapidly acquiring new skills to drive team success and presonal growth.

Overview

4
4
years of professional experience

Work History

Thomas Drug Store- Pharmacy Technician & Clerk

Paige Houston & Kathy Blackmon
06.2022 - Current
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Counseled customers on medications, appropriate dosage and potential side effects.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Ay Wey Mexican Kitchen + Tequila- Waitress

Jorge Lopez
01.2022 - 09.2023
  • Oversaw budgetary responsibilities for the kitchen department, ensuring optimal financial performance without sacrificing quality or guest satisfaction.
  • Assisted with event planning and catering logistics for special occasions hosted at the restaurant.
  • Modernized work processes to reduce guest wait times and boost daily output.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Mi Cancun Mexican Restaurant- Waitress

Jorge Lopez
05.2020 - 08.2021
  • Oversaw successful marketing campaigns to increase restaurant exposure and awareness.
  • Enhanced guest satisfaction by implementing innovative restaurant concepts and improving overall dining experience.
  • Fostering a collaborative and efficient work environments by actively participating in essential side tasks.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.

Education

High School Diploma -

Triton High School
Erwin, NC
06.2022

Skills

  • Workflow Optimization
  • Medication Storage and Labeling
  • Answering customer questions
  • Team Coordination
  • Prescription Filling
  • Confidentiality and HIPAA
  • Customer Service
  • Pharmacy and customer records management
  • Operations Support
  • Processing payments
  • Patient confidentiality
  • Problem-solving skills

Personal Skills

Customer Service

Observant 

Open Minded 

Dedicated

Dependable 

Trustworthy

Motivated

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

References

Jorge Lopez

(919) 264-7267


Kathy Blackmon

(919) 669-9920


Nakedah Williams

(910) 965-2613

Timeline

Thomas Drug Store- Pharmacy Technician & Clerk

Paige Houston & Kathy Blackmon
06.2022 - Current

Ay Wey Mexican Kitchen + Tequila- Waitress

Jorge Lopez
01.2022 - 09.2023

Mi Cancun Mexican Restaurant- Waitress

Jorge Lopez
05.2020 - 08.2021

High School Diploma -

Triton High School

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Paola Lopez-Maqueda