Paola Lopez Alvarez
Summary
Adaptable and motivated young professional with years of varied work experience in sales, marketing, customer outreach, and office management. I am aiming to leverage my multitasking, problem solving, and customer/client relationship skills to successfully fill the role at your company.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Digital Marketing / New Business Development
TTEC - Assigned To Google
09.2022 - Current
- Utilized techniques such as cold calling, networking and prospecting to develop new leads.
- Discuss digital e-commerce marketing strategy, SEO and SEM and social media content with potential clients.
- Managed relationships with high-profile clients and translated marketing and social media needs into results-driven strategies.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Leasing Consultant
Bridge Property Management
06.2021 - 08.2022
- Present apartments, houses or other properties to prospective clients in a persuasive manner
- Evaluate clients' requirements and financial prosperity to make personalized presentations
- Handle resident requests and/or concerns in a professional manner
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Senior Outreach Specialist
Centauri Health Solutions
01.2020 - 02.2021
- Interview patients/clients via phone to gather personal & sensitive information in order to determine eligibility for various government programs
- Ensure safety and confidentiality of data and systems by adhering to the organizations information security policies
- Understand and agree to role-specific information security access and responsibilities
- Read, understand, and agree to security policies and complete all annual security and compliance training
Bank Teller
Wells Fargo
04.2019 - 11.2019
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates
- Reconciled cash drawer and resolved discrepancies.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Education
Bachelor of Arts - Psychology + Philosophy
University of New Mexico
Online05.2023
Associate of Arts - Liberal Arts And General Studies
Paradise Valley Community College
Phoenix, AZ12.2018
Skills
- Google Analytics
- Social Media/Digital Marketing
- Microsoft Office, Outlook, Google, LinkedIn
- Sales/New Business Development
- Customer Outreach/Needs Assessment
- Active Listening Professional Communication
- Salesforce CRM Experience
- Customer Service/Satisfaction
Certification
- Google Ads Search Certificate - November 2022
- Meta Certified Digital Marketing Associate - October 2022
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Digital Marketing / New Business Development
TTEC - Assigned To Google
09.2022 - Current
Leasing Consultant
Bridge Property Management
06.2021 - 08.2022
Senior Outreach Specialist
Centauri Health Solutions
01.2020 - 02.2021
Bank Teller
Wells Fargo
04.2019 - 11.2019
Bachelor of Arts - Psychology + Philosophy
University of New Mexico
Associate of Arts - Liberal Arts And General Studies
Paradise Valley Community College
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