Paola Martinez

• Assisted physicians during patient examinations and procedures.
• Managed patient scheduling and coordinated appointments efficiently.
• Collected and recorded patient medical histories accurately.
• Educated patients on treatment plans and health maintenance practices.
• Prepared examination rooms, ensuring cleanliness and readiness for use.
• Maintained inventory of medical supplies and ordered replenishments as needed.
• Collaborated with healthcare team to enhance patient care quality initiatives.
• Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
• Scheduled appointments for patients via phone and in person.
• Organized charts, documents and supplies to maintain team productivity.
• Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Answered phones, scheduled appointments, greeted patients and ordered supplies.

• Trained crew members on how to perform tasks correctly.
• Managed employee performance to give guests accurate, efficient and personable service each and every time.
• Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining accuracy.
• Monitored premises and assigned tasks to keep facilities clean, neat, stocked and organized.
• Motivated staff to perform at peak efficiency and quality.

Interview patients to obtain patient history, set up patient room for procedures, administer allergy testing, send prescriptions to patients pharmacy , send referrals to other medical facilities, sterilize instruments (autoclave), knowledge in the Electronic Medical Records software. Completed 200 hours.

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.