Paola Merino

• Work closely and provide administrative support to CEO ensuring integrity, quality and effectiveness are met and exceeded on daily basis.
• Point of contact for executives, managers, employees, clients and all other external partners.
• Administer and create more efficient workspace for busy medical billing office with heavy phone triage, assuring each patient is provided excellent outcome along with fulfilling all office and personal administrative needs.
• Responsible for oversight and directions of functions of 50 plus employee medical billing company.
• Maintaining office supplies inventory, maintain office equipment , and schedule repairs .
• Assist CEO with managing schedules, coordinating and preparing for monthly meetings with reports.
• Developed and maintained effectiveness systems for tracking and organizing documents, meeting all deadlines.
• Screened calls and emails and initiated actions to respond or direct messages for managers.
• Sort and execute daily mail and deliveries, scheduling couriers and follow thru with successful outcome.

Answer multiple incoming phone call, assist callers, and take messages

• Coordinate and schedule all appointments (showings, repairs, inspections)
• General office duties (faxing, scanning, ordering supplies), daily outlook tasks and manage Realtor/Property Manager Outlook calendar
• Real estate tasks such as updating MLS, upload pictures, processing new listings, negotiate short sales with bank, and process all closings based upon commission
• Input all expenses, payables, and receivables in QuickBooks
• Assist with residential property management, send memos/letters to tenants, obtain estimates and arrange repairs for tenants, issue default notices, collect monthly rent, create spreadsheets, track expenses, acquiring licenses and permits required by City and/or County, and create income/loss reports
• Maintain all company files (tenants, listings, and sale contracts)