Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Paola Puebla

Vail Health
Avon,CO
2
Languages
6
years of professional experience

Positive Leasing Agent experienced in enhancing leasing operations through effective communication and problem solving skills. Delivered exceptional results by efficiently managing administrative tasks and demonstrating strong time management and organizational abilities. Committed to contributing to team success and continuous learning

Work History

Cashier/Customer Service

1 Year 4 Months
Edwards Shell Station | 06.2020 - 10.2021

Managed cash handling processes, accurately counted lottery machine funds to maintain financial integrity. Restocked cooler shelves during busy hours to maximize product availability for customers. Restocked store shelves to ensure product availability for customers during peak hours. to ensure product availability. Prepared coffee beverages according to customer specifications to increase customer satisfaction and encourage repeat business. to meet customer preferences and boost sales. Employed a positive attitude to create a welcoming shopping experience. Maintained cleanliness of store environment to meet hygiene standards. Collaborated with co-workers to foster a positive team atmosphere. Supervised store operations in manager's absence to maintain efficiency

Leasing Agent

2 Years
Polar Star Properties | 10.2021 - 10.2023

Conducted property tours for prospective tenants, highlighting features and amenities to facilitate informed decisions. Guided potential tenants through leasing process, ensuring accurate application completion and timely documentation collection. Responded promptly to inquiries via phone, email, and in-person about property details. Resolved tenant concerns and maintenance requests promptly to enhance satisfaction and promote retention. Utilized leasing software to track leads, manage activities, and generate reports. Organized and stored documents systematically for easy retrieval., processed maintenance requests, answered phones, and issued notifications. Conducted property tours with prospective tenants to showcase available units. Assisted applicants with lease documentation and background verification processes. Coordinated maintenance requests and follow-ups with service teams for tenant satisfaction. Conducted property tours with prospective tenants to showcase available units. Assisted applicants with lease documentation and background verification processes. Coordinated maintenance requests and follow-ups with service teams for tenant satisfaction

Patient Access Representative

2 Years 10 Months
Vail Health | 10.2023 - Current

Greeted patients upon arrival, ensuring warm and professional first impressions. Provided exceptional patient care through effective communication and support. Scheduled patient appointments to optimize clinic workflow and resource allocation. Handled incoming voicemails and returned calls, promptly addressing patient inquiries to enhance patient satisfaction. Processed payments efficiently throughout the day, ensuring financial accuracy. Printed patient charts consistently, facilitating accurate and timely access to critical patient information. Managed daily paperwork scanning, ensuring organized patient records for efficient access by staff. Maintained a clean workspace to support a professional environment

Education

High School Diploma

Battle Mountain High School | Edwards, CO | 05-2021

Skills

Registration management
Payment processing
Office administration
Software proficiency
Time management
Communication skills
Phone and email etiquette
Customer service excellence
Team collaboration
Interpersonal skills
Critical thinking
Following directions
Typing proficiency

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Patient Access Representative

Vail Health
10.2023 - CurrentRead More

Leasing Agent

Polar Star Properties
10.2021 - 10.2023Read More

Cashier/Customer Service

Edwards Shell Station
06.2020 - 10.2021Read More

Battle Mountain High School

High School Diploma
Read More
Paola Puebla