Paola Rivera De Santiago
Homestead
Summary
Detail oriented logistics professional with experience managing high volume operations, financial records, and customer communication. Skilled at organizing information, identifying process improvements, and ensuring accuracy under pressure. Recognized for reliability, teamwork, and a strong ability to problem solve through data. Ready to transition these strengths into wealth management by supporting financial analysis, client service, and operational workflows.
Overview
5
5
years of professional experience
Work History
Shipping Manager
Robert Is Here Fruit Stand
01.2021 - Current
- Manage daily operations for a high volume family owned produce business ensuring smooth order processing and accurate shipping coordination
- Oversee the POS system and handle online orders through Shopify and ShipStation while maintaining strong control of inventory flow
- Manage customer communication resolve order issues and support high quality service through timely responses and problem solving
- Use QuickBooks to track invoices accounts receivable and financial records while improving organization and accuracy across daily tasks
- Collaborate with team members to streamline processes that improve fulfillment speed and customer satisfaction
Education
Bachelor of Business Administration - Finance, Business Analytics
Florida International University
07-2026
Skills
- Hard Skills
- Microsoft, Excel, Microsoft Office, Data Analysis, QuickBooks, Shopify, ShipStation, Mailchimp, Customer Relationship Management
- Soft Skills
- Analytical thinking, communication, leadership, teamwork, adaptability, problem solving
Affiliations
- Association of Latino Professionals for America
- Future Business Leaders of America
Languages
Spanish
Native or Bilingual
SKILLS AND INTERESTS
Interests, Financial analysis wealth management process improvement data driven decision making
Timeline
Shipping Manager
Robert Is Here Fruit Stand
01.2021 - Current
Bachelor of Business Administration - Finance, Business Analytics
Florida International University