Paola Rivero
Summary
- Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
- Assistant Operation Manager with extensive background in administration and human resources. Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Excellent skills hiring and recruiting to develop high-performing teams.
- Hardworking and enthusiastic cook assistant in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
9
9
years of professional experience
Work History
Cook Shift Leader
RAM
04.2023 - 08.2023
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
General Manager of Operations
SANTA CRUZ BEER COMPANY
05.2019 - 02.2023
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Established standard operating procedures that enhanced employee performance.
Operations Manager
HARD ROCK CAFE
06.2018 - 04.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Commercial Executive
GO MEDIA
10.2017 - 05.2018
Administrator - Business Operations
KABANA RESTO - BAR
08.2016 - 08.2017
Operations Manager, Customer Experience
LA CABALLERIZA
01.2015 - 05.2016
Education
BUSINESS ADMINISTRATION -
UNIVERSIDAD DE AQUINO BOLIVIA (UDABOL)
BOLIVIA02.2023
FLIGHT ATTENDANT & HOTEL MANAGER -
AFA DE COLOMB IA
COLOMBIA12.2012
High School Diploma -
LA PRESENTACION
COLOMBIA12.2008
Skills
- Team Leadership
- Problem-Solving
- Customer Service
- Operational Efficiency
- Operations Management
Personal Information
- BUSINESS ADMINISTRATION
- FLIGHT ATTENDANT AND HOTEL MANAGER
References
- CARLOS SANTIAGO - KITCHEN MANAGER, +1 3606434560
- CARLOS VALENCIA - HIGH SCHOOL TEACHER, +1 2062277415
- CARLOS TOLEDO - PLASTIC SURGEON, +591 62007006
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Cook Shift Leader
RAM
04.2023 - 08.2023
General Manager of Operations
SANTA CRUZ BEER COMPANY
05.2019 - 02.2023
Operations Manager
HARD ROCK CAFE
06.2018 - 04.2019
Commercial Executive
GO MEDIA
10.2017 - 05.2018
Administrator - Business Operations
KABANA RESTO - BAR
08.2016 - 08.2017
Operations Manager, Customer Experience
LA CABALLERIZA
01.2015 - 05.2016
BUSINESS ADMINISTRATION -
UNIVERSIDAD DE AQUINO BOLIVIA (UDABOL)
FLIGHT ATTENDANT & HOTEL MANAGER -
AFA DE COLOMB IA
High School Diploma -
LA PRESENTACION
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