Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Paola Villanueva

Paola Villanueva

Saint Cloud,FL

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills. Ability to manage cash handling and maintain cleanliness standards while enhancing guest engagement. Recognized for reliability and attention to detail, ensuring seamless operations and positive experiences for clients and attendees in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Cashier

Alliance Group of Orlando
Orlando, USA
02.2025 - 08.2025
  • Processed customer transactions efficiently and accurately using point-of-sale systems.
  • Assisted in maintaining cleanliness and organization of checkout areas.
  • Provided exceptional customer service by addressing inquiries and resolving issues.
  • Collaborated with team members to ensure smooth operation during peak hours.
  • Managed cash drawers, ensuring accuracy in daily cash handling procedures.
  • Contributed to inventory management by restocking shelves.
  • Prepared ingredients and assisted in food preparation tasks.

Recreation Leader

Advanced Resourcing
Orlando, USA
10.2024 - 02.2025
  • Facilitated recreational activities for diverse age groups.
  • Assisted in planning and organizing events.
  • Monitored safety protocols during activities.
  • Provided excellent customer service.
  • Maintained equipment and supplies.
  • Evaluated participant feedback.
  • Developed positive relationships with kids, parents, and staff.

Server

Premier Event Services
Orlando, USA
03.2024 - 10.2024
  • Assisted in order taking and food delivery.
  • Served food and beverages promptly.
  • Delivered exceptional customer service.
  • Maintained cleanliness and organization of dining area.
  • Collaborated with kitchen staff.
  • Demonstrated adaptability and multitasking skills.
  • Addressed customer complaints professionally.
  • Performed opening and closing duties.

Assistant Event Coordinator

Paola Rivero Planner
Maracaibo, Venezuela
09.2014 - 03.2020
  • Coordinated logistics for events.
  • Assisted in vendor management.
  • Developed event schedules.
  • Managed attendee registrations.
  • Maintained professional appearance at all events.

Education

M.D. - Medicine

Universidad Del Zulia
Maracaibo, VEN
01-2022

Skills

  • Exceptional customer service
  • Guest Engagement
  • Professional Appearance
  • Guest Relations Management
  • Attention to Detail
  • Active Learning
  • Cash Handling
  • Strong Work Ethic
  • Cleanliness Standards
  • Reliability
  • Strong Multitasking
  • Foreign Language Proficiency

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

References

Jesús Mascareño, Co-worker, (786) 834-4976

Timeline

Cashier

Alliance Group of Orlando
02.2025 - 08.2025

Recreation Leader

Advanced Resourcing
10.2024 - 02.2025

Server

Premier Event Services
03.2024 - 10.2024

Assistant Event Coordinator

Paola Rivero Planner
09.2014 - 03.2020

M.D. - Medicine

Universidad Del Zulia

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