PAOLINA ESQUIBEL
Houston,TX.
Summary
Reliable employee effective at multitasking and maintaining a friendly attitude under pressure. Committed to maintaining professional relationships to increase profitability and drive business results. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Manager in Training
AT&T Communication Solutions
01.2023 - 08.2023
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Assisted with onboarding of new employees by providing training and development resources.
Assistant Manager
Pandora Jewelry
06.2021 - 12.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Customer Service Representative
Toyota
11.2019 - 06.2021
- Responded to customer requests for products, services and company information
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up
- Cultivated customer loyalty, promoted repeat business and improved sales.
Education
High School Diploma -
Argus High School
Ceres, CA06.2016
Skills
- Efficient and Detail-Oriented
- Building Customer Trust and Loyalty
- Time Management
- Sales Team Training
- Customer Experience
- Bilingual
Timeline
Manager in Training
AT&T Communication Solutions
01.2023 - 08.2023
Assistant Manager
Pandora Jewelry
06.2021 - 12.2022
Customer Service Representative
Toyota
11.2019 - 06.2021
High School Diploma -
Argus High School
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