Paolo Petano
Flight Finalizer
San Jose,CA
Summary
- Successful at keeping kitchen operations moving quickly and accurately to produce high-quality, attractive dishes that meet guest and business demands. Knowledgeable about labor and inventory controls, recipe development and menu planning.
- Driven to maximize guest satisfaction with exceptional food. Train, discipline and motivate team members to new levels of excellence. Proven history of innovative dishes, effective leadership and maximized productivity.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Flight Finalizer
Gate Gourmet
San Francisco
03.2019 - Current
- Served beverages and food items from refreshment cart and provided information about in-flight offerings to passengers.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Resolved customer complaints involving food or beverage quality and service.
- Maintained highest standards for beverage quality and service.
- Used [Software] to record ordering data and created organization and room storage system.
Customer Service
Jollibee
Daly City, United States
08.2018 - 02.2019
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
Education
No Degree - Computer Technology
TESDA
Manila PhilippinesHigh School Diploma -
Lutucan National High School
Lutucan 1 Sariaya Quezon03.2016
Skills
- Flexible and Adaptable
- Collaboration
- Conflict Resolution
- Customer Service
- Responsible
- Decision Making
Timeline
Flight Finalizer
Gate Gourmet
03.2019 - Current
Customer Service
Jollibee
08.2018 - 02.2019
No Degree - Computer Technology
TESDA
High School Diploma -
Lutucan National High School
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