Papa Cisse
National Income Life Insurance Company
New York
3
Languages
1
Certification
2
years of professional experience
Motivated and hardworking college student at the City College of New York, intending to pursue a degree in Mechanical Engineering. Experienced in leadership, customer service, sales, and problem-solving through management and professional roles. Strong communication, teamwork, and organizational skills, with the ability to adapt quickly and perform effectively in fast-paced environments. Eager to apply my skills, gain hands-on engineering experience, and continue developing professionally through internships and new opportunities.
Work History
Sales Agent
4 Months- Contacted prospective clients to present life insurance options and schedule consultations.
- Reviewed policy details to match coverage recommendations with client needs.
- Maintained accurate records of leads, calls, and follow-up activities in CRM systems.
- Explained underwriting requirements and application steps to support completed submissions.
Operations Manager
1 Year 3 Months- Coordinated daily store operations, maintaining workflow consistency across pharmacy and front-end processes.
- Monitored inventory levels and replenished stock to support product availability and reduce out-of-stock conditions.
- Scheduled staff coverage and adjusted assignments to meet customer demand and operational priorities.
- Enforced compliance with pharmacy procedures, safety standards, and company policies during routine operations.
Education
Bachelor of Science - Mechanical Engineering
Skills
Client relations
Customer assistance
Sales training
Technical support
Networking
Time management
Certification
- CSP - Certified Sales Professional
Languages
French
Korean
Arabic
Timeline
Sales Agent
National Income Life Insurance Company
06.2026 - CurrentRead More
Operations Manager
CVS Pharmacy
03.2025 - 06.2026Read More
City College of New York
Bachelor of Science from Mechanical Engineering
Read More