PAPA HAGAN-ANNANG
Arlington,Texas
Summary
Im hardworking, and highly motivated. Able to work well in both individual and team capacities. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
10
10
years of professional experience
Work History
Ramp Agent
Swissport
Dallas-Fort Worth, Tx
06.2024 - Current
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
- Operated conveyor belts, push-back tractors and aircraft tugs daily.
- Verified correct labeling of containers containing hazardous materials for transport on planes.
Fleet Service Clerk
Envoy
Dallas-Fort Worth, TX
11.2024 - 06.2025
- Loaded luggage into appropriate compartments within airplane cabins.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Used scanners to track parcel information, condition or receipt.
- Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
- Loaded and unloaded baggage and other cargo, transporting to and from aircraft.
- Performed aircraft marshaling and wing-walking duties to ensure safe aircraft movement on the ramp.
- Worked in various weather conditions to ensure continuous airport operations.
Ramp Agent
WFS
Dallas, TX
08.2023 - 01.2025
- Loaded and unloaded aircrafts with heavy cargo safely and efficiently.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
- Communicated effectively with ground crew members to ensure smooth operation of flights.
- Performed aircraft marshaling and wing-walking duties to ensure safe aircraft movement on the ramp.
SENIOR LEAD
ABM
Dallas-Fort Worth, Texas
11.2015 - 06.2023
- Managed small groups of 4 to 5 people to facilitate aircraft cleaning
- Performed thorough cleaning and security searches to over 1,000 aircrafts
- Provided training to agents who were up and coming senior leads
- Safety
- Teamwork and Collaboration
- People Management
- Leadership
- Verbal and Written Communication
- Performance Improvement
- Effective Customer Service
Education
ASSOCIATE IN SCIENCE (A.S.) - KINESIOLOGY
Mountain View College
Dallas, Texas05.2014
Skills
- Safety
- Teamwork and Collaboration
- People Management
- Leadership
- Verbal and Written Communication
- Performance Improvement
- Effective Customer Service
- Marshaling aircraft
- Loading and unloading
References
References available upon request
Timeline
Fleet Service Clerk
Envoy
11.2024 - 06.2025
Ramp Agent
Swissport
06.2024 - Current
Ramp Agent
WFS
08.2023 - 01.2025
SENIOR LEAD
ABM
11.2015 - 06.2023
ASSOCIATE IN SCIENCE (A.S.) - KINESIOLOGY
Mountain View College