Sean Sugrue
Detroit,MI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Bartender
Checker Bar
07.2021 - 11.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bartender
Old Shilleleigh
08.2021 - 08.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Produced/Hosted a monthly comedy showcase and open mic.
Sales Consultant
Power Home Remodeling
12.2019 - 06.2020
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
Bar Manager
Five Paces Inn
11.2014 - 09.2019
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Sales Development Representative
LeaseQuery
07.2018 - 07.2019
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Developed and maintained positive relationships with key decision-makers and influencers.
- Utilize SalesLoft and Hubspot to manage sensitive client information and update existing and new client profiles.
- Won new business by articulating full value of company's capabilities to prospects.
Manager of Operations
Tex's Tacos
01.2013 - 01.2014
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Partnered with vendors and suppliers to effectively manage and budget.
General Manager of Food Service
AlleyBAR LLC
07.2007 - 01.2013
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Oversaw training of more than 30 team members.
- Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
- Formulated and implemented marketing strategies to increase sales and customer loyalty.
Education
No Degree - Political Science And Government
Auburn University
Auburn, ALCertificate - MERN Full-Stack Bootcamp
Michigan State University
East Lansing, MI03.2021
Skills
- Web Security
- Web Development Projects
- Mobile Application Development
- Website Optimization
- SEO Techniques
- Code Debugging
- Application Development
- Responsive Design
- Database Development
- Improving Websites
- Databases: Oracle, SQL Server, MongoDB
- Express Js
- Web Technologies: AngularJS, jQuery, Bootstrap
- Website Privacy and Security
- JavaScript
- HTML
- Risk Mitigation
- Cybersecurity Policy Development
- Complex Problem-Solving
- Network Security Measures
- Linux Server
- Splunk SIEM
- Threat Detection
- Active Listening
- Kali Linux
- Critical Thinking Skills
- Deductive Reasoning Skills
- Security Recommendations
- Best Practice Implementation
- Software Deployment
Certification
Google Cybersecurity Certificate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no reality except the one contained within us. That’s why so many people live an unreal life. They take images outside them for reality and never allow the world within them to assert itself.
Hermann Hesse
Timeline
Bartender
Old Shilleleigh
08.2021 - 08.2022
Bartender
Checker Bar
07.2021 - 11.2022
Sales Consultant
Power Home Remodeling
12.2019 - 06.2020
Sales Development Representative
LeaseQuery
07.2018 - 07.2019
Bar Manager
Five Paces Inn
11.2014 - 09.2019
Manager of Operations
Tex's Tacos
01.2013 - 01.2014
General Manager of Food Service
AlleyBAR LLC
07.2007 - 01.2013
No Degree - Political Science And Government
Auburn University
Certificate - MERN Full-Stack Bootcamp
Michigan State University
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