Engaging and patient professional committed to promoting safe learning environment for all. Detail-oriented and compassionate with extensive knowledge in various subjects.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Teacher
Champions Before & After School Care
Orlando
01.2025 - Current
Facilitated engaging activities for children in before and after school programs.
Developed lesson plans that aligned with educational standards and children's interests.
Supervised children during outdoor play and indoor activities to ensure safety.
Call Center Representative
Hvc Orlando M&s call center
Orlando
04.2025 - 03.2026
Handled customer inquiries via phone and ensured prompt resolution.
Recorded detailed information in the customer relationship management system.
Customer Service Representative
Icon park
Orlando
05.2023 - 12.2024
Assisted customers with inquiries and provided product information effectively.
Resolved customer complaints through active listening and problem-solving techniques.
Maintained accurate records of customer interactions and transactions efficiently.
Cashier
McDonald’s
Orlando
06.2023 - 12.2023
Processed customer transactions efficiently and accurately.
Maintained cleanliness and organization of the front counter area.
Assisted customers with menu selections and special requests.